Analysis of Foreign Exchange Banking Services of BASIC Bank Limited
Subject: Banking | Topics: ,

Executive Summary

BBA is a professional degree. To fulfill this degree Internship course is a associate course which enable the  students to gather practical experience where the student wants to make his/her carrier. My internship  course was assigned at BASIC Bank Limited, Shanti Nagar Branch,  under the supervision  of Ms.  Nusrat  Jahan,  Lecturer,  Department  of Business Administration,  Stamford  University,  Bangladesh.  My  internship   was  on  the  Foreign Exchange Procedure of BASIC Bank Limited. So my report title is  “Analysis of Foreign Exchange Banking Services of BASIC Bank Limited”. So to recover the total  financial soundness  and  management  skill  I have tried  to  analyzed  how  they are operating their banking system. A company’s main objective is to gain more profit to benefit its stakeholders using a perfect management system. BASIC Bank Limited is not different from them. So my internship report entitled “Analysis of Foreign Exchange Banking Services of BASIC Bank Limited” refers how the bank drives its banking operation and how it benefits itself and its stakeholders.

Foreign Exchange is vast concept in banking sector, which generates another source of profit and gear up  economic activities of the country. Moreover the uses of foreign exchange activities  have  to  be  well  organized  and  well  executed  to  reap  the  benefits  to  Foreign Exchange Department. So Foreign Exchange  Department is more effective to help us to understand the banking activities with other countries and also helps to understand a portion

of the economic growth of the country.

This report on “Analysis of Foreign Exchange Banking Services of BASIC Bank Limited”. This report gives a clear idea about the documents used in foreign exchange of BASIC Bank Ltd. As my work place in BASIC Bank Ltd. Shanti Nagar Branch, in this report I specially placed the documents and other data of Shanti Nagar Branch. This report is alienated into Several chapters.

The first Chapter of this report deals with introduction, orientation of the report is carried on, in the Second Chapter, an Overview of BASIC Bank Ltd. and its Shanti Nagar Branch has been presented. The  Next Chapter of the report deals with some theoretical concept about Foreign Exchange Activities.  In  this  section  I had discussed  documents used in foreign  department.  And  the  Other  Chapter  of  this  report  contains  Literature  Review, Corporate   Social   Responsibility,   Achievements,   Analysis,   Recommendations   and Conclusion which is drawn by analysis of whole report.



Now a day, education is not just limited to books and classrooms. In today’s world, education is the tool to understand the real world and apply knowledge for the betterment of the society as well as business. From education the theoretical knowledge is obtained from courses of study,  which  is  only  the  half  way  of  the  subject  matter.  Practical  knowledge  has  no alternative. The perfect coordination between theory and practice is of paramount importance in the context of the modern business world in order to resolve the dichotomy between these two areas. Therefore, an opportunity is offered by Stamford UniversityBangladesh, for its potential business graduates to get three months practical experience, which is known is as “Internship Program”.  For the competition of this internship program, the author of the study was placed in  a  bank namely, “The BASIC Bank Limited”. Internship Program brings a student closer to the real life situation and thereby helps to launch a career with some prior experience.

This paper is titled “Analysis of Foreign Exchange Banking Services of The BASIC Bank Limited”  originated from the fulfillment of the BBA program under Stamford UniversityBangladesh. For the internship program, each student is attached with an organization. I have prepared  this  report  on  BASIC  Bank  Limited  (Shanti  Nagar  Branch)  and  their  modern banking  operation  with  foreign  exchange   procedure  where  I  have  worked  from  8th November, 2009 during my internship; I had to prepare this report under the supervision of Ms. Nusrat Jahan, Lecturer, Stamford University Bangladesh.

 Background of The Study

Any academic course of the study has a great value when it has practical application in the real life. Only a lot of theoretical knowledge will be little important unless it is applicable in the practical life. So we need proper application of our knowledge to get some benefit from our theoretical knowledge to make it more fruitful when we engage ourselves in such field to make proper use of our theoretical knowledge in our  practical life, only then we come to know about the benefit of the theoretical knowledge. Such an application is made possible

through internship. When theoretical knowledge is obtained from a course of study it is only the half way of the subject matter. Internship implies the full application of the methods and procedures through rich acquired knowledge of subject matter can be fruitfully applied in our daily life. Such a procedure of practical application is known as internship. The case study is titled “Analysis of Foreign Exchange Banking Services of The BASIC Bank Limited”. As a student of BBA this study will be more significant in my practical life. I have worked for three months at Shanti Nagar Branch of BASIC Bank Limited to complete the internship program as an academic requirement.


(i) Main Objectives:

•     The main objective of the study is to highlight on the major documents used  by  BASIC  Bank  Ltd.  While  dealings  with  foreign  exchange banking to understand how the services are rendered.

(ii) Specific Objectives:

•     To identify the documents used in foreign trade of BASIC Bank Ltd.

•     To appraise export, import & remittance of the same bank.

•     To identify problems of foreign exchange banking of the selected bank.

•     To suggest suggestions for improvement of foreign banking of the given bank.

Scope of the Report

This report will cover Analysis of Foreign Exchange Banking Services of BASIC Bank Limited. It will give a wide view of the different stages of operational procedure of BASIC Bank Limited, starting from the Import, Export and Remittance with total Foreign Exchange Procedures.


a.  Primary Data were collected by the following ways:

•     Direct communication with bank officials & clients;

•     Exposure on different desk of the bank;

•     Observing various organizational procedures.

b.  The  Main  Secondary  Sources  from  Which  Data  were  Accumulated  are  as follows:

•     Annual Report of BASIC Bank Ltd;

•     Periodicals published by the Bangladesh Bank;

•     Different publications regarding foreign exchange operation;

•     From Newspapers and Internet.

•     Different Official Records of BASIC Bank Limited.

I have covered both head office and SHANTI NAGAR branch of BASIC Bank. But the body of the report is prepared in the light of the branch. Only International Department (ID) part is covered in the Head office.


Despite all out co-ordination from the bank officials, I faced some limitations. The main problem  I faced  in preparing  the paper was  the inadequacy and  lack  of availability of required data. This report is an overall view of Foreign Exchange Operations of The BASIC Bank Ltd. But there is some limitation for preparing this report. These barriers, which hinder my work, are as follows:

+ Difficulty in accessing latest data of internal operations.

+ Learning & gathering experience of all the banking functions was really tough.

+ Another limitation of this report is Bank’s policy is not disclosing some data and information for obvious reason, which could be very much useful.

+ Large-scale research was not possible due to time constraints.

+ Non-availability of some preceding and latest data in a systematic way..

+ I was placed to this department for only 3 months of time and working like a regular employee hindered the opportunity to put the better effort for the study.

of this limitation I tried my best to make this report as best as possible. So readers are requested to consider these limitations while reading and justifying any part of my study.

An Over view of Basic Bank

Background of The BASIC Bank:

The BASIC Bank Limited (Bangladesh Small Industries & Commerce Limited) registered under the Companies Act 1913 on the 2nd of August 1988, started its operations from the 21st of January 1989. It is governed by the Banking Companies Act 1991. In 2001 the bank has changed its earlier name Bank of Small Industries and Commerce Bangladesh Limited and the changed name has been registered with the Register of Joint Stock Companies.

At  the  outset,  the  Bank  started  as  a  joint  venture  enterprise  of  the  Bangladesh  Credit Commerce (BCC) foundation with 70 percent shares and Government of Bangladesh (GOB) with the remaining 30 percent shares. The BCC Foundation being non functional following the closure of the BCCI, the Government of Bangladesh took over 100 percent ownership of the  Bank  on  4th   June  1992.  Thus  the  bank  is  state-owned.  However,  the  Bank  is  not nationalized; it operates like a private bank as before. The bank was established as the policy makers of the country felt the urgency for a bank in the private sector for financing Small scale Industries (SSI).

BASIC is unique in its objectives. It is a blend of development and Commercial Banks. The memorandum and Articles of Association of the Band stipulate that 50% of loanable funds shall be invested in Small and Cottage industries Sector.


Authorized capital              :  Tk. 2,000 million

Paid up capital                    :   Tk. 1309.77 million

Total Reserve and Surplus  :   Tk. 1681.39 million up to 31.12.2008

The Bank is requested to transfer 20 percent of its net profit before tax to Capital Fund as per the Banking Companies Act 1991.


The Bank offers:

a.  Term loans to industries especially to small-scale enterprise.

b. Full-fledged commercial banking services including collection of deposit, short-term trade finance, working capital finance in processing and manufacturing units and financing  and facilitating international trade.

c. Technical support to Small Scale Industries (SSIs) I order to enable them to run their enterprise successfully.

d. Micro-credit to the urban poor linkage with Non-Government Organizations (NGOs) ith view facilitating their access to the formal financial market for mobilization of funds.

In order to perform the above tasks, BASIC works closely with the clients, the regularly authorities the shareholders (GOB), banks and other financial institution.


Financing establishment of small units of industries and business and facilitate their growth

Small Balance Sheet size composed of quality assets. D Steady and sustainable growth.

DInvestment in a cautious way.

Adoption of new banking technology.


To employ funds for profitable  purposes in various fields with special emphasis on small scale industries.

•      To undertake project promotion on identify profitable areas of investment.

•      To search for newer avenues for investment and develop new products to suit such needs.

•      To establish linkage with other institutions which are engaged in financing micro enterprises.

To cooperate and collaborate with institutions entrusted with the responsibility of promoting and aiding SSI sector.

Organizational Structure:

To achieve its organizational goals, the Bank conducts its operations in accordance with the major policy guidelines laid down by the Board of Directors, the highest policy making body. The management looks after the day-to-day operation of the Bank.


As stated earlier the government holds 100 percent ownership of the Bank. The Government of Bangladesh  appoints all the Directors of the Board. The secretary of the Ministry of Industries is the Chairman of the Bank. Other Directors of the Bank are high Government and central Bank executives. The Managing Director is an ex-officio member of the Board of Directors. There are at present 7 Directors including the Managing Director.


The management is headed by the Managing Director. He is assisted by the Deputy Managing  Director,  General  Managers  and  Departmental  Heads  in  the  Head  office. BASIC is different in respect of hierarchical structure from other banks in that it is much more vertically integrated as far as  reporting to the Chief executive is concerned. The Branch Managers of the Bank report direct to the Managing Director and, for functional purpose, to the Heads of Departments. Consequently, quick decision making in disposal of assess is ensured.

At a Glance of BASIC Bank Limited

Date of incorporationAugust 2, 1988
Date of inauguration of operationJanuary 21, 1989
Registered officeBana Shilpa Bhaban73, Motijeel Commercial Area

Dhaka-1000, Bangladesh.

Head OfficeSena Kalyan Bhaban(6th floor)195, , Motijeel Commercial Area

Dhaka-1000, Bangladesh.



Name of the chairman of the BoardMr. Sheikh Abdul Hye Bacchu
Name of Managing DirectorMr. AKM. Sajedur Rahman
Number of Branches33
Services providedDeposit scheme, Credit facility and Foreignexchange services
Paid up capitalTaka 1309.77million (2008)
Profit after tax and provisionTaka 747.10 million (2008)
OwnershipGovernment of Bangladesh
Banking software usedCASTLETM
Technology usedMember of SWIFT
Earnings per share41.99 (2008)
Number of Authorized Dealer15

Table:1 At a Glance of BASIC Bank Limited


BASIC Bank Limited is well prepared to and capable  of meeting the demand for a broad range of banking services. It has got adequate resources, both human and physical, to provide the customers with the best possible services.

Physical and technological resources

A great deal of investment for developing the physical resource base of the Bank has been made.  The   Bank has  its  presence  in  all  the  major  industrial  and  commercial  hubs of Bangladesh  in  order  to  cater  to  the  needs  of  industry  and  trade.  At  present,  there are twenty-seven conveniently     located     branches     throughout     Bangladesh.     There are ten branches in the capital city of Dhaka, six in Chittagong and one each in Narayanganj, Narsingdi, Rajshahi, Saidpur, Bogra, Khulna,   Jessore, Sylhet, Moulvibazar, Comilla, and Barisal.

Major features of these branches are:

•      Fully computerized accounts maintenance.

•      Well decorated air conditioned facilities.

•      A fully operational computer network which is currently being implemented. The work of Local  Area Network (LAN) and Wide Area Network (WAN) installation having  reliable  and  secured  communication  between  the  branches  and  the  Head Office is in progress to facilitate any Branch Banking and ATM Services.

•      Money counting machine for making cash transactions easy and prompt.

•      Fifteen out of twenty six branches are authorized dealers of foreign exchange. This facilitates speedy disposal of transaction of export and import trade.

Human Resources

BASIC Bank Limited has a well diversified pool of human resources which is composed of people with high academic background. Also, there is a positive demographic characteristic – most employees are comparatively young in age yet mature in experience. As of December

2003 the total employee strength is 523. The strength is 435 excluding the menial staff. BASIC Bank Limited has been investing its resources with a view to developing an efficient

and professional work force. Two approaches are mainly used in this regard.




A. Industrial Credit

Million Taka

Outstanding at year end

BASIC Bank’s services are directed towards the entrepreneurs in the small industries sector. A small industry, as per Industrial policy 1999 approved by the Cabinet, has been defined as an industrial undertaking whose total fixed investment is less than Tk.100 million.

The industrial loan reflected a significant growth of 23.91 percent over  the  previous  year. Total   outstanding   industrial  loans including  term  and  working  capital  stood  at  Taka

17,226.40 million at the end of 2008 compared to Taka 13,901.40 million of 2007.  Total outstanding   term    loan    stood   at    Taka    6,206.75  million  as  on  December  31,  2008 compared to Taka  5,055.58 million  in  2007  reflecting  a  growth  of  22.77  percent.  The outstanding  working  capital  finance  extended  to  industrial  units stood at Taka 11,784.08 million at the end of the reporting period compared to Taka 9,525.98 million in 2007. Growth rate here was 23.70 percent. BASIC Bank’s services are specially directed towards promotion and development of small industries.  Its exposure to  small  and  medium  industries  sector accounted  for 56.52 percent of the total loans and advances. During the year total of 87 projects were sanctioned term loan. Out of which 26  were new and the rest  were under BMRE of the  existing projects. As on 31 December 2008, 801 projects were in the portfolio of the bank. The textile sector including garments being one of the major contributors to

national economy dominated the loan portfolio of the Bank. Other sectors financed include engineering; food  and  allied  industries;  chemicals,  pharmaceuticals  and  allied industries; paper, board, printing and  packaging;  glass; ceramic; and other non-metallic goods and jute products. Recovery rate of project loan was 90.81 percent.

B. Commercial Credit:

The Bank also supports development of trade, business and other commercial activities in the country. It covers  the full range of services to the exporters and importers extending various facilities such as cash credit, export  cash credit, packing credit, short term loans, local and foreign bills purchase facilities. As on December

31, 2008 total outstanding commercial loans stood at Taka

9,278.26 million Compared to Taka 7,681.74 million in 2007.

C. Micro Credit:

BASIC Bank launched a Micro Credit Scheme in 1994. Micro Credit Scheme provides for the poor for  generation of employment and income on a sustainable basis particularly in urban     and            suburban             areas.    The    Bank    follows    three   systems    of   credit   delivery. These                are:

1. Lending to the NGOs who on-lend to their members.  At present there are 15 such NGOs.

2.  Lending  direct  to  the  targets  groups  or  ultimate  borrowers  under  the  Bank’s  own management.

3. Lending direct to the member-borrowers and NGOs providing nonfinancial services like group formation and monitoring and supervision on exchange for a supervision fee.

At the end of 2008, total amount of Taka 764.46 million remained outstanding as against Taka

680.13 million in 2007. Recovery rate during this period remained at a satisfactory level of 98.00 percent.

D. Foreign Trade:

The bank achieved substantial growth in export in 2008 and the performance of the bank in import  business  was  also  satisfactory.  The  Bank  handled  total  export business  of Taka

27,359.77 million and import business of Taka 22,270.87 million in 2008. The export and import business grew by 28.65 percent and 32.60 percent respectively. Major items of exports were garments, jute products,  textile, leather etc. Items of import included mainly industrial raw  materials,  garments  accessories,  capital   machinery,  food  items  and  other  essential commodities.

E. Other Activities:


The Bank provides services for remittance, underwriting, guarantee, public offering of shares etc. Then also provides funds to investment and leasing companies. Then Bank has recently created a venture capital fund for equity support to innovative but risky projects.





Credit Rating

BASIC Bank Limited

Credit Rating Report (Entity Rating)

Credit Rating Information and Services Limited (CRISL) has assigned AA- (pronounced as double A minus) rating in the long term and ST-1 rating in the short term to the Bank for the year 2008

Banks rated AA- in the long term are adjudged to be of high quality, offer higher safety and have high credit quality. This level of rating indicates a corporate entity with a sound credit profile and without significant problems. Risks are modest and may vary slightly from time to time because of economic conditions

Banks rated ST-1 in the short term are considered as the highest certainty of timely payment. Short-term   liquidity  including  internal  fund  generation  is  very  strong  and  access  to alternative sources of funds is outstanding. Safety is almost like risk free Government short-term obligations

BASIC Fortune

BASIC Bank Limited has launched a Monthly Deposit Scheme (BASIC Fortune) on April 14, 2009. At present, this scheme is available in the following online branches: Bangshal, Dhanmondi, Karwanbazar, Uttara, Gazipur Chowrasta, Rajshahi, Rangpur, Saidpur, Comilla, Jessore, Barisal, Chowmuhana, Sholashahar, CEPZ, Dewanhat, Dilkusha, Narsingdi,Sirajganj, Moulovibazar, Mirpur, Babubazar, Tanbazar, Zindabazar, Bogra, Gulshan, Khatunganj, Asadganj, Khulna, Shantinagar, Jubilee Road and Main branch.


General banking is the starting point of all the banking operations. It is the department, which provides day-to-day services to the customers Main Functions of general banking department are the followings:

1.  Accounts Opening Section

2.  Accounts Section.

3.  Local Remittance Section

4.  Collection And Clearing

5.  Cash Section



Bank is a financial intermediary, which mobilizes fund from surplus unit and allocates it to deficit unit. Surplus unit means the people who have surplus money and willingness to save. Deficit unit means the people who need money for industry, trade, business, or for personal use but don’t have sufficient money of their own for such purposes. Bank mobilizes the fund by accepting deposits from depositors and allocates the fund by providing loan to borrower.

Banker-customer  relationship  begins  with  the  opening  of  an  account  by  the  customer. Opening of an  account binds the same into a contractual relationship. But the selection of customer is very crucial. In fact, fraud and forgery of all kinds start by opening of an account by the customer (s). So, the bank takes extra care in its selection. One of the basic functions of commercial banks is to accept deposits. For accepting deposits  both demand and time,

BASIC Bank (Shanti Nagar Branch) offers the following types of accounts-


This part covers only following types of accounts-

1.  Savings Bank Accoun

2.  Current Account

3.  Short Term Deposit (STD) Account


This deposit is primarily for small-scale savers. Hence, there is a restriction on withdrawals in a week. Heavy withdrawals are permitted only against prior notice. Some Important Points are as follows-


As per BB instruction 90% of SB deposits are treated as time liability and 10% of it as demand liability

a.      Minimum opening deposit of Tk.5000/= is required;

b.      Interest is paid on this account. BASIC offers a reasonable rate of interest for SB A/C.

c.      Generally, banks require a 7-day prior notice if the total amount of one or more withdrawals on any date exceeds 25% of the balance of the account unless is given.

d.      The number of withdrawals over period of time is limited. Only two withdrawals are permitted per week. If there are more than two withdrawals are made in a week, no interest will be paid on rest amount for that month.

e.      Generally householders, individuals and other small-scale savers are the clients of this account


Current account is purely a demand deposit account. There is no restriction on withdrawing money from the account. It is basically justified when funds are to be collected and money is to be paid at frequent interval. It is most suitable for private individuals, traders, merchants, importers and exporters, mill and factory owners,  limited company’s etc. Some Important Characteristics are as follows-

a.      A minimum balance of TK.5000 has to be maintained.

b.      CD  accounts  are  unproductive  in  nature  as  banks  loanable  fund  is  concerned.

Sufficient fund has to be kept in liquid form, as current deposits are demand liability.

c.      Thus huge portion of this fund become non-performing. For this reason banks do not pay any interest to CD Accountholders.

d.      There is no restriction on the number and the amount of withdrawals from a current account.


Normally various big companies, organizations, Government Departments keep money in STD account. Frequent withdrawal is discouraged and requires prior notice. In BASIC, customers usually give an instruction that their  current account will be debited whenever its deposited amount crosses a certain limit and this amount will be transferred to the STD account


> Duly filled up Account Opening Form.

> Introducer’s signature on Account Opening Form to be verified by Manager under full signature.

> Two copies of passport size photograph of account opener(s) duly attested by the introducer.


Accounts department maintains all records of transactions and all types of statement. At the end  of  transaction  hour  all  concerned  section  sends  vouchers  of  transactions  to  this department. Accounts department compares all figures/ amount, contents of transactions with supplementary statement prepared by  computer.  If any discrepancy arises regarding any transaction then this department reports to the  concerned department. Following are the activities of accounts department:

To record all transaction in the cash book.

To record all transaction in the cash book.

To prepare daily, weekly, monthly, half-yearly and yearly fund position.

To prepare all kinds of statements related to Bangladesh Bank, Head office and

National Board of Revenue (NBR).

To prepare monthly salary statement, provident fund statement and administrative expenditure statement.

To make charges for different types of duty.


Customers do pay and receives bill from their counter party as a result of transaction. BASIC Bank Limited  collects the bills on behalf of their customers.  Collection mechanisms in BASIC Bank are clearing, Outward Bill For Collection, Inward Bills for Collection.


When the bill is within the range of the clearinghouse it is sent for collection through clearing section. As far  as  safety is concerned customers get crossed cheque for the transaction Crossed check can’t be encashed  from the counter; rather it has to be collected through banking channel i.e., clearing. If a client of BASIC Bank received a check of another bank which is located within the clearing range and deposit the  instrument in his account at BASIC Bank. Then  BASIC Bank will collect the money through clearing  houseAfter received the check BASIC Bank will credit client account. However, the amount is credited in the customer a/c but he will not get the money until the check is honored.


Cash is the lifeblood of all financial activities. Cash section is a very sensitive point of the branch. This section deals with all types of negotiable instruments and it includes vault, used as the store of cash, instruments. The vault is insured up to Tk.20 lac. Insured amount yet to be enhanced to Tk. 40 lac. Operation  of this section begins when the banking hour starts. Cash officer begins his/her transaction with taking  money from the vault, known as the opening cash balance. Vault is kept in a more secured place. The amount of opening cash balance is entered into a register. After whole days’ transaction, the surplus money remains in the cash counter is put back in the vault and known as the closing balance. If the cash s t o c k  g o e s  b e yo n d  t h i s  l i m i t ,  t h e  e x c e s s  c a s h  i s  t h e n  t r a n s f e r r e d  t o  B A S I C b a n k m a i n b r a n c h . The main functions of this section are-

1.     Cash Receipt

2.     Cash Payment


Cash receipt procedure is given below-

i.     The depositor first fills up the Deposit-in-Slip.

ii.   Depositor deposits the money.

iii.   Officer receives the money, counts and then enters in the Cash Receipt Register, and finally signs with seal and dates the deposit-in-slip.


Some important check points for making the payment are as follows-

1 .     E n d o r s e m e n t

Endorsement  is  done  by  putting  signature  of  the  drawer  on  the  back  of  the  negotiable instrument for  the purpose of negotiation. By ‘blank endorsement’, an order instrument is made as ‘bearer’

2.     Crossing

Generally two types of crossing are practiced, namely- General Crossing and Special Crossing. Basically it gives a direction to the paying bank not to pay the check amount over the counter. General  crossing includes ‘A/C payee’ crossing only. Drawing two parallel and transverse lines do it. On the  other hand, special crossing is like general crossing but in addition bank name is also mentioned. This  gives the direction to the same to pay the check only to the banker, whose name appears in the crossing or to his agent.

Foreign Exchange- its meaning and definition:

Foreign exchange refers to the process or mechanism by which the currency of one country is converted into the currency of another country. Foreign exchange is the means and methods by which rights to wealth in a  country’s currency are converted into rights to wealth in another country’s currency. In banks when we  talk of foreign exchange, we refer to the general mechanism by which a bank converts currency of one country into that of another. Foreign trade gives rise to foreign exchange. Modern banks facilitate trade and commerce by rendering valuable services to the business community. Apart from providing appropriate mechanism  for  making  payments  arising  out  of  trade  transactions,  the  banks  gear  the machinery of commerce, especially in case of international commerce, by acting as a useful link between the buyer and the seller, who are often too far away from and too unfamiliar with each other. According to foreign exchange regulation act 1947, “Anything that conveys the right to wealth in another country is foreign exchange”.  Foreign exchange department plays significant roles through providing different services for the customers.  Opening or issuing letters of credit is one or the important services provided by the banks.

# Foreign Exchange :

Foreign Exchange means foreign currency and it includes any instrument drawn, accepted, made or issued  under clause (13), Article 16 of the Bangladesh Bank Order, 1972. All deposits, credits and balances  payable in any foreign currency and draft, travelers cheque, letter of credit and bill of exchange expressed or drawn in Bangladeshi currency but payable in any foreign currencies.

Bangladesh   Bank   issues   Authorized   Dealer  (AD)  license  by  observing  the  bank’s performance  and  also  the  customers  associated  with  the  bank  for  conducting  foreign dealings.



# Export Section :

Foreign Exchange Regulation Act, 1947 nobody can export by post and otherwise than by post  any  goods  either  directly  or  indirectly  to  any  place  outside  Bangladesh,  unless  a declaration is furnished by the exporter to the collector of customs or to such other person as the Bangladesh Bank (BB) may specify in this behalf that foreign exchange representing the full export value of the goods has been or will be disposed of in a manner and within a period specified by BB.

Bangladesh exports a large quantity of goods and services to foreign households. Readymade textile garments (both knitted and woven), Jute, Jute-made products, frozen shrimps, tea are the main goods that Bangladeshi exporters exports to foreign countries. Garments sector is the largest sector that exports the lion share of the country’s export. Bangladesh exports most of its readymade garments products to U.S.A and European  Community (EC) countries. Bangladesh exports about 40% of its readymade garments products to U.S.A.  Most of the exporters who export BASIC Bank are readymade garment exporters. They open export L/Cs here to export their goods, which they open against the import L/Cs opened by their foreign importers.


Bank deals with documents not with goods. The bankers are to ascertain that the documents are strictly as  per  terms of L/C. Before negotiation of the export Bill the bankers are to scrutinize and examine each and every document’s with care. Negligence on that part of the bankers may result in non repatriation or delay in realization of export proceeds are incorrect documents may put the importers abroad into unnecessary troubles.

Import Section :

Imports are foreign goods and services purchased by consumers, firms & Governments in Bangladesh. To  import, a person should be competent to be a ‘importer’. According to Import and Export Control Act, 1950, the Office Of Chief Controller Of Import and Export provides the registration (IRC) to the importer.


BASIC Bank checks the documents. The usual documents are,-

i. Invoice

ii. Bill of lading

iii. Certificate of origin iv. Packing list

v. Weight list

vi. Shipping advice

vii. Non-negotiable copy of bill of lading viii. Bill of exchange

ix. Pre-shipment inspection report

x. Shipment certificate

Import Procedures:

1.  Registration with CCI&E

a.      For engaging in international trade, every trader must be first registered with the

Chief Controller of Import and Export.

b.      By paying  specified  registration  fees  and  submitting  necessary papers  to  the CCI&E. the trader will get IRC  (Import Registration Certificate).After obtaining IRC, the person is eligible to import.

2.  Purchase Contract between importers and exporter:

a.      Now the importer has to contact with the seller outside the country to obtain the proforma invoice / indent which describes goods.

b.      Indent is got through indenters a local agent of the sellers.

c.      After the importer accept the preformed invoice, he makes a purchase contract with the exporter declaring the terms and conditions of the import.

d.      Import procedure differs with different means of payment. In most cases import payment is made by the documentary letter of credit (L/C) in our country.

3.  Collection of LCA form:

Then the importer collects a Letter of Credit Authorization (LCA) form BASIC Bank, Shanti

Nagar Branch

4. Opening a Letter of Credit (L/C)

In international environment, buyers and sellers are often unknown to each other. So seller always seek guarantee for the payment for his goods exported. Here is the role of bank. Bank gives export guarantee that it will pay for the goods on behalf of the buyer. This guarantee is called Letter of Credit. Thus the contract between importer and exporter is given a legal shape by the banker by its ‘Letter of Credit’.

a.  Parties to Letter of Credit

1.  Importer ( Buyer)/ Applicant

2.  The issuing Bank (Opening Bank)

3.  The Advising Bank ( Notifying Bank)

4.  Exporter /Seller ( Beneficiary)

5.  Confirming Bank

6.  Negotiating Bank

7.  The paying/Reimbursing? Accepting/Remitting Bank


The person/Body who requests the bank (opening bank) to issue the letter of credit. As per instruction and on behalf of applicant, the bank opens L/C in line with the terms and condition of the seller contract between the buyer and the seller.

Opening /Issuing Bank:

The Bank which open /issue letter of credit on behalf of the applicant/importer. Issuing bank obligation is to make payment against presentation of documents drawn strictly as per terms of the L/C.

Advising /Notifying Bank:

The Bank through which the L/C is advised / forward to the beneficiary (exporter). The responsibility  of  advising  bank  is  to  communicate  the  L/C  to  the  beneficiary  after checking the authority of the credit. It acts as an agent of the issuing bank without having any engagement on their part.


Beneficiary of the L/C is the party in whose favor the letter of credit is issued. Usually they are the seller or exporter.

Confirming Bank:

The Bank  which  under  instruction  the  letter  of  credit  adds  confirmation  of  making payment in addition to the issuing Bank. It is done at the request of the issuing having arrangement with them. This confirmation constitutes a definite undertaking on the part of confirming bank in addition to that of issuing bank.

Negotiating Bank:

Negotiating  Bank  is  the  bank,  which  negotiates  the  bill  and  pays  the  amount  of  the beneficiary. The  advising bank and the negotiating bank may or may not be the same.

Sometimes it can also be confirming bank

Reimbursing/Paying Bank:

The Bank  nominated  in  the  letter  of  credit  by  the  issuing  bank  to  make  payment stipulated in the document, complying with reimbursing bank.

b.      Application For L/C limit:

Before opening L/C, importer applies for L/C limit. To have an import L/C limit, an importer   submits   an  application  to  the  Department  of  BASIC  Bank  Limited furnishing the following information, –

i.      Full  particulars  of bank  account  maintained  with  BASIC  Bank  Shanti  Nagar branch.

ii.      Nature of business

iii.       Required amount of limit

iv.      Payment terms and conditions

v.    Goods to be imported

vi.      Offered security

vii.       Repayment schedule

A credit Officer scrutinizes this application and accordingly prepares a proposal (CLP) and forwards it to  the  Head Office Credit Committee (HOCC). The Committee, if satisfied, sanctions the limit and returns back to the branch. Thus the importer is entitled for the limit.

c.      The L/C Application:

After getting the importer applies to the bank to open a letter of credit on behalf of him with required papers.

i.      Documentary Credit Application Form:

BASIC Bank provides a printed form for opening of L/C to the importer. This form is known as  Credit Application form. A special adhesive stamp is affixed on the form. While opening, the stamp is cancelled. Usually the importer expresses his desire to open the L/C quoting the amount of margin in percentage.

ii.      Proforma Invoice: It states description of the goods including quantity, unit price etc.

iii.       The insurance cover note: The name of issuing company and the insurance number are to be mentioned on it.

iv.      The Letter of credit authorization (LCA) form: LCA form should be duly attested.

Identification of Documents Used in

Foreign Exchange Banking:

The following Documents are used in Export:

   Bill of Exchange or Draft;    Bill of Lading


Insurance Policy/Certificate

Certificate of origin

Inspection Certificate

Consular Invoice

Packing List

Quality Control Certificate

G.S.P. certificates

The following Documents are used in Import:


Bill of lading

Certificate of origin

Packing list

Weight list

Shipping advice

Non-negotiable copy of bill of lading

Bill of lading

Certificate of origin

The following documents are used in Foreign Remittance:

Certificate of origin

Remittance application

ID card

v. The Form-IMP.

vi.      Tax Information Certificate

vii.      Forwarding for Pre-Shipment Inspection (PSI):

Importer sends forwarding letter to exporter for Pre-Shipment Inspection. But all types of goods do not require PSI.

5. Securitization of L/C Application:

The BASIC Bank Official scrutinizes the application in the following manner, –

a.      The  terms  and  conditions  of  the  L/C  must  be  complied  with  UCPDC  500  and Exchange Control & Import Trade Regulation.

b.         Eligibility of the goods to be imported.

c.      The L/C must not be opened in favor of the importer.

d.         Radioactivity report in case of food item.

e.      Survey report or certificate in case of old machinery

f.      Carrying vessel is not of Israel or of Serbia- Montenegro

g.      Certificate declaring that the item is in operation not more than 5 years in case of car.

Foreign Remittance Section:

The basic function of this department are outward and inward remittance of foreign exchange from one country to another country. In the process of providing this remittance service, it sells and buys foreign currency. The conversion of one currency into another takes place at an agreed rate of exchange, in where  the banker quotes, one for buying and another for selling. In such transactions the foreign currencies are like any other commodities offered for sales and purchase, the cost (convention value) being paid by the buyer in home currency, the legal tender.

Workings of this department:

0      Overall supervision of Foreign Remit. Dept.

0      Foreign TT payment & Purchase of F. Drafts, preparations of F.B.P. (Foreign Bill Purchased).

0      Issuance of outward TT & FDR

0      Issuance of proceed responding certificate (PRC).

0      Foreign Collection, Bangladesh Bank Clearing Check Collection, which comes from all branch of BASIC Bank Limited.

0      Withdrawal from F.C. A/C.

0      Encashment of T.C. & Cash Dollar and Sterling Pound.

0      Deduction of Tax and VAT. On behalf of Bangladesh Bank.

0      Preparation of related statements including convertible Taka Accounts.

0      Preparation  of  IBCA  &  IBDA  and  Balancing  of  Collection  and  other  special assignment as desired by Department in charge.

0      Balancing of Account Statements.

0      Compliance of audit & inspection.

0      Statement of all related works submitted to Bangladesh Bank.

Inward Foreign Remittance:

Inward remittance covers purchase of foreign currency in the form of foreign T.T., D.D, T.C. and bills etc. sent  from abroad favoring a beneficiary in Bangladesh. Purchase of foreign exchange is to be reported to Exchange control Department of Bangladesh bank on Form-C.

Outward Foreign Remittance:

Outward remittance covers sales of foreign currency through issuing foreign T.T. Drafts, Travelers Check etc. as well as sell of foreign exchange under L/C and against import bills retired. Sale of foreign exchange is reported to Exchange control Department of Bangladesh Bank on form T/M.

Foreign exchange means foreign currency and includes all deposits, credits and balances payable in foreign currency as well as foreign currency instruments such as Drafts, T.C.s, bill of exchange, and Letters of Credit Payable in any Foreign Currency. All foreign exchange transactions in Bangladesh are subject to exchange control regulation of Bangladesh Bank.

Performance of Foreign Exchange Business of

BASIC Bank Limited

The following table shows year-wise performance of foreign exchange operations consisting item-wised income generating avenues. All the figures show positive growth which generally signals foreign exchange  business as a profitable business in Bangladesh. Within all the income avenues, income from exchange gain shows highest figure in taka value. Growth rate here was 48.92%. Income from Letter of Credit and Letter of Guarantee were the second and the third largest among the income avenues respectively.

Income from foreign exchange business of BASIC Bank limited

Foreign bill Purchased460,581360,461654,329628,965
Local bill Purchased3,833,8604,485,5578,646,7849,041,451
Letter of Guarantee14,160,89721,397,44523,360,37039,869,621
Letter of Credit66,555,28975,284,68896,433,989106,869,561
Bills for Collection2,846,4484,078,0478,747,32710,792,897
Export bill442,527538,912599,694570,415
Miscellaneous(includescommission    on    sale    of


(A) Total102,579,282123,283,450157,649,764191,235,959
(B) Exchange        gain (Profit                 on exchange trading)129,977,023114,610,826149,640,436222,845,221
Total  (A)+(B)232,556,305237,894,276307,290,200414,081,179


# Achievements

The performance of BASIC Bank Limited has been satisfactory since its inception in respect of all the measurement parameters.

The total assets of the Bank increased to Taka 46,651.53 million at the end 2008 from Taka

38,773.91 million in the previous year. The growth rate was 20.31 percent. Deposit rose from

Taka 31,947.98 million in 2007 to Taka 38,368.23 million in 2008 showing a growth rate of

20.09 percent. Loans and advances stood at Taka 27,269.13 million as on December 31, 2008 against Taka 22,263.35 million at the end of 2007, recording a growth rate of 22.48 percent compared to 23.86 percent in the previous year. All out efforts were made to improve the recovery rate and control non-performing loans and advances. Although the recovery rate of project loans remained stable in the neighborhood of 96  percent the proportion of non- performing loans to total loans increased to 3.25 percent in 2008 from 3.70 percent in 2007. Emphasis on the maintenance of quality of assets remained the centerpiece of the Bank’s business strategy.

Year 2008 was a period of high growth in loans and advances with 22.48 percent increase compared to 23.86 percent increase in 2007. Growth of industrial finance was moderate and loans to small and medium industries were 23.91 percent of total loans and advances. The industrial loan of Tk. 17226.40 million was distributed among 13 sectors. Textile sector registered the highest concentration being 36.24 percent of industrial loans and 23.59 percent of total loans. Textile sector is followed by: food & allied industries – 13.73 percent of industrial loans and 8.94 percent of total loans, chemical & allied industries – 12.97 percent

of industrial loans and 8.44 percent of total loans and engineering – 11.44 percent of industrial loans and 7.45 percent of total loans.

SWOT Analysis :

The SWOT analysis comprises of the organization’s internal strengths and weaknesses and external opportunities and threats. SWOT analysis helps to identify the current position of the organization. A

SWOT analysis of BASIC Bank Ltd. has been done below:



•     First-class management

•     Initially being a specialized bank, it caters to the needs of an entire target market

•     Low    customer    base    ensures dedicated             attention             to            each customer

•     Low   service   charges   with   no hidden cost

•     Strong internal co-ordination

•     Friendly environment


•    Heavily     dependent    on     head office for decision making

•    No foreign branches

•    Most     of     the     branches     are situated in urban areas

•    Low rate of interest on deposits

•    Very few ATM Booths

•    Small range of offerings

•    Not          enough         promotional activities

SWOT Analysis



•     Enlarging   business   by   opening new branches in rural areas

•     Innovation of new services

•     Increasing  demand  for  import, export and L/C through proper promotional activities

•     Fully utilizing incentives provided to government banks

 SWOT Analysis of BASIC Bank Ltd


•    Increased competition by foreign and local banks

•    Political involvement in decision making

•    Forecast     of     low     growth     in national      economy     due      to adverse    world    economic situation and recession


I had the practical exposure in BASIC Bank Ltd. for just twelve weeks, with my little experience in the  bank in comparison with vast and complex banking system, it is very difficult for me to recommend. We have observed some shortcomings regarding operational and  other  aspects  of  their  banking.  On  the  basis  of  my  observation  we  would  like  to recommend the following recommendations-

1 .  D o c u m e n t  d i s c r e p a n c y c h a r g e v a r i e s  f r o m c u s t o m e r t o c u s t o m e r .  T h e y d o n ’ t c h a r g e t o p r i m e c u s t o m e r . W e t h i n k t h a t t h e b a n k s h o u l d r e v i e w t h e  c u s t o m e r s ‘  b e h a v i o r  f o r  a  p e r i o d  o f  t i m e  a n d  s h o u l d  d e v e l o p  a c e r t a i n p o l i c y i n t h i s r e g a r d .

2 .  W h e n t h e y c a l c u l a t e l o a n a g a i n s t d o c u m e n t a r y b i l l , t h e y p r o v i d e d o l l a r r a t e   $ 6 5 . W h i c h  is  l o w e r    t h a n    o t h e r    b a n k .    W e    t h i n k    t h e y   s h o u l d i n c r e a s e t h e d o l l a r r a t e .

3 .  I n  c a s e  o f  E x p o r t  L / C s ,  t h e  G o v e r n m e n t  e n c o u r a g e s  t h e  e x p o r t e r s  b y g i v i n g d i f f e r e n t f a c i l i t i e s l i k e t a x – c u t s .  W e t h i n k t h e b a n k  s h o u l d  a l s o t h i n k a b o u t s u c h t yp e o f f a c i l i t i e s t o  b e g i v e n t o t h e E x p o r t e r s b e c a u s e B a n g l a d e s h i  E x p o r t e r s  l i k e  R e a d ym a d e  g a r m e n t s  E x p o r t e r s  a r e  g o i n g t o  f a c e  a  t u f f  s i t u a t i o n  i n  c o m i n g  ye a r s  f r o m  t h e  e x p o r t e r s  o f  o t h e r c o u n t r i e s .

4 .  I n   c a s e   o f   E x p o r t   L / C s ,   s o m e t i m e s   c u s t o m e r s   i n s i s t   t o   g i v e   t h e i r p a ym e n t s t h o u g h t h e i r d o c u m e n t s a r e f o u n d d i s c r e p a n t .  I n s o m e c a s e s , B a n k h a s t o g i v e p a y m e n t t o t h e s e c u s t o m e r s f o r d i f f e r e n t r e a s o n s . B u t i t  l e s s e n s  t h e c r e d i b i l i t y o f t h e B a n k .  W e t h i n k t h e  B a n k  s h o u l d  b e  a s s t r i c t e r       a s               p o s s i b l e          a b o u t                  g i v i n g                 p a ym e n t s              a g a i n s t          d i s c r e p a n t

d o c u m e n t s w i t h o u t h u r t i n g t h e c u s t o m e r s .

5 .  O v e r b u r d e n o f w o r k a n d i l l d e f i n e d a s s i g n m e n t u n a b l e t h e e m p l o ye e t o d i s c h a r g e  t h e i r  d u t i e s  i n  c o o l  m a n n e r .  I t  i s  a l s o  c r e a t e s  a  h a z a r d o u s s i t u a t i o n  i n  t h e  w o r k  p r o c e s s .  S o  a l l  t h e  e m p l o ye e  s h o u l d  b e  a s s i g n e d w i t h p r o p e r a n d s p e c i f i c a s s i g n m e n t .

6 .  T h e y  s h o u l d  e x p a n d  t h e i r  b u s i n e s s  m o r e  b a l a n c i n g  w a y  w h i c h  m e a n s t h e y s h o u l d n o t f o c u s o n a p a r t i c u l a r i n d u s t r y l i k e r e a d ym a d e g a r m e n t s i n d u s t r i e s

7 .  T o     c o m m u n i c a t e      w i t h     t h e     N e g o t i a t i n g      B a n k ,     A d v i s i n g     B a n k .

R e i m b u r s i n g B a n k t h e b r a n c h u s e s S W I F T . A s w e l l a s t h e s e m e d i a t h e B a n k  c o u l d  u s e   t h e  E – m a i l ,  w h i c h  i s  c h e a p e r  a n d  f a s t e r  t h a n  t h o s e m e d i a .

8 .  B A S I C  B a n k  L t d .  n o w  u s i n g  s o f t w a r e  a n d  t h a t  i s  K a s t l e .  I t  i s  v e r y d e d i c a t e d s o f t w a r e . I t h a s r e a l t i m e o n l i n e b a n k i n g , A T M f a c i l i t i e s a n d E – b a n k i n g a n d l o t o f m o r e . S o w e t h i n k i t w i l l b e a g r e a t p r o g r e s s  f o r t h e b a n k .

I think the Management should employ at least few more employee in foreign trade department as I have seen from my practical experience that many customers wait for a long time for any service as they see that only one concerned official is doing their best to meet the requirements of the customers but as the foreign trade procedure is designed with man small tasks.


This is a well-established statement that practical situations always differ from theoretical explanation.  During my internship period with BASIC Bank Limited almost all the desks have been observed. And I have found theory deviates from the practice more or less though three months are not enough time to find out all the discrepancy between theory and practice.

Among all experiences some noticeable observations are described below:

The officers  were  mostly  courteous,  friendly  in  nature  and  eager  to  help  despite  the tremendous workload.

As a 100% Government owned bank, BASIC Bank is trying it’s best to extend their service to the public.

A very working environment was remaining in the BASIC Bank Ltd., (Shanti Nagar Branch). During my long relationship with (Shanti Nagar Branch), it is found that the (Shanti Nagar Branch)  provides  all  kinds  of  commercial  banking  services  to  its  customers.  Foreign Exchange department rendering all the services related to international trade and remittance.

It is well established that theory without practice is blind. During the practical orientation I have observed the function of General Banking, Foreign Exchange, and Credit department of BASIC Bank which will help me a lot to understand the overall banking.

Out of the above discussion a conclusion can be drawn after saying that, the present customer dealing  procedure  is quite well at this moment. The computerized transaction makes the system efficient and effective.

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