The main objectives of the report are to evaluate the customer perception of online banking, their problems with online banking etc. Now this banking sector Online banking comes with huge benefits. Many customers warmly adopt the habit of online banking. IFIC Bank is popular for its better customer services. Other analysis of this report are to find out the facilities of online banking available in IFIC Bank and to analyze the customers opinions towards different online services of IFIC Bank. Finally identify some employees problem to operate the system that newly installed and recommend some solutions to overcome this.