Customer Satisfaction and Product Development of SCB
Subject: Management | Topics:

Main purpose of this report is to analysis Customer Satisfaction and Product Development of Standard Chartered Bank. Other objectives are to observe the customers reaction towards the new product development of SCB. Report also describe the call centre, ATM facilities, ibanking and other facilities provided by SCB. Finally discuss other alternative customer services of the origination and provide the recommendation for improvement of SCB.

 

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