Measuring Customer Satisfaction of Agrani Bank

The major objective of this report is to identify Measuring customer satisfaction of Agrani Bank Limited. General objectives of this reports are to know the expectation of customers of Agrani Bank, to get introduced with the idea of “Service Quality” of this Bank, to assess the level of importance, the customer of Agrani Bank put across various service attributes and also to determine how well Agrani Bank is satisfying the customers on those service grounds and different service quality dimensions.