Assessing Customer Satisfaction Level of Grameenphone

The main focus of this report is to analysis Assessing Customer Satisfaction Level of Grameen phone. General objectives of this reports are to find out the satisfaction level of GrameenPhone subscribers, to discuss about the activity of the call center unit of Grameen Phone Ltd, to focus on the most resent after sales service improvement and market position of Grameen Phone Ltd, identify the findings of analysis and recommend based on the findings and to suggest probable solution of the identified problems.