Marketing

Assignment on Shahjalal Islami Bank Limited Questionnaire

Assignment on Shahjalal Islami Bank Limited Questionnaire

QUESTIONNAIRE

Please read the following questions carefully and just put a tick (√) in the respective box and kindly give your judgments where necessary.
This questionnaire survey is being conducted by me for the purpose of preparing my internship report on the topic “Foreign exchange trading and its risk management: A Critical evaluation of Foreign exchange operations of Shah-jalal Islami Bank Limited
”. I am the student of MBA of Bangladesh University of Professionals. The questionnaire has been designed only for the academic purpose .I Request you to fill the questionnaire up and I assure you that all of your information will be kept confidential.

  1. Name of the organization:
  2. Designation of the respondent:
  3. How long you are serving in this organization?

      □ Less than 6 months

        □ 6 months – 1 year

      □ 1 year – 3 years

      □ More than 3 years

4. How you satisfied or dissatisfied with the present situation of the foreign exchange department of your bank?

 a. Very Strongly satisfied

 b. Strongly satisfied

 c. Neutral

 d. Dissatisfied

 e. Strongly Dissatisfied

5. What do you think where the department is mostly concentrating on?

       a. Export

       b. Import

       c. Remittance

6. For export & import on which industry they are focusing mostly?

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

7. Are you satisfied with the current policy of Bangladesh Bank for inward remittance & for L/C policy?

a. Very Strongly satisfied

b. Strongly satisfied

c. Neutral

d. Dissatisfied

e. Strongly Dissatisfied

8. What do you think the policy of Bangladesh Bank & the guidelines of UCPDC- 600?

Please put your comments here

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

9. Which formal inflow channels your bank is used now?

      □ Western Union

      □ Money Gram

      □ Kushiara

      □ Others (Please specify)……………………………

10. Are you satisfied with the specific service for transferring inward remittance?

a. Strongly satisfied

b. Strongly satisfied

c. Neutral

d. Dissatisfied

e. Strongly Dissatisfied

11. How satisfied or dissatisfied are you with the present customer performance?

a. Very Satisfied

            b. Satisfied

            c. Neutral

            d. Dissatisfied

            e. Very Dissatisfied

12. Do you think the foreign remittance & the L/C procedure can improve with friendly and smooth policy implications?

             □Yes           □ No

13. Any special opinion that you feel necessary related to overall foreign exchange operations; please note down.

…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

14. How do you agree with the statement that the exchange rate fluctuation has a greater impact on foreign exchange risk?

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree

15. How do you agree that maintaining accurate customer information could minimize the foreign exchange risk?

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree

16. Erosion of competitiveness of the economy leading to fall in exports. How do you think that?

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree

17. Further rise in petroleum prices in the global market precipitating more pressure on the foreign exchange reserve. How do you agree or disagree?

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree

18. Unforeseen and sudden setbacks in crop production necessitating cash imports of food grains

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree

19. Inflationary pressure triggered by crop loss or any other exogenous factor can raise the problem in the foreign trade & ultimately increase the foreign exchange risk.

a. Strongly Agree

            b. Agree

            c. Neutral

            d. Disagree

            e. Strongly Disagree