Analysis the Customer Satisfaction Level of HSBC Bank
Subject: Organizational Behavior | Topics:

The main objective of this report is to analysis Customer Satisfaction Level of HSBC Bank. Other objectives are to provide information on HSBC Bangladesh, determine most important attributes of service quality, identify the most satisfied demographic segments, determine relation between complaint resolution and satisfaction etc. Finally finding out what were the facilities provided by HSBC to its clients and how they perceived those and identify the problem for finding out the reason of limit client.


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