Assignment on Visit to Pan Pacific Sonargaon Hotel - Assignment Point
Assignment on Visit to Pan Pacific Sonargaon Hotel
Subject: Organizational Behavior | Topics:

Introduction

Pan Pacific Sonargaon Dhaka is located right in the heart of Dhaka city and offers convenient access to many interesting sights within close vicinity.

The completion of an extensive refurbishment of the guestrooms and recreation facilities has brought new standards of quality and service experience to Dhaka.  Unveiling elegant interiors surrounded by warm tropical colors, the new guestrooms are outfitted with upgraded facilities such as flat-screen LCD televisions, broadband internet access and cable television channels.

Additionally, the Health Club is enhanced with an outdoor landscaped pool set amidst plush greenery to offer a refreshing retreat. A children’s pool is also available to provide an enjoyable time with your family.

Welcome to Pan Pacific Sonargaon Dhaka.  Allow us to show you the very best of our service because we genuinely care.

Location of the Hotel

Our Visit to the Hotel (17 Nov., 2009):

Housekeeping Management

Rooms & Suites

Premier King:

Located on the 3rd floor, Premier King rooms are luxuriously appointed, newly renovated. Premier King rooms offer free in-room broadband internet access,  satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, rain shower, extensive mini bar selection, large desk area, hairdryer and wall mounted LCD television.

Premier Twin:

Located on the 3rd floor, Premier Twin rooms are luxuriously appointed, newly renovated. Premier Twin rooms offer free in-room broadband internet access,  satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, rain shower, extensive mini bar selection, large desk area, hairdryer and wall mounted LCD television.

Pacific King:

Located on the 8th Floor (Top floor) Pacific Deluxe Rooms are luxuriously appointed, and offer in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area, hairdryer. Access to the exclusive Pacific Lounge includes the following complimentary privileges:

  • Seamless check-in service, incorporating being immediately escorted upon arrival, to your choice of the Pacific Lounge or your guest room, by passing all front desk formalities.
  • Fruit basket in your room upon arrival.
  • Personal butler service.
  • Choice of breakfast daily, either in Lounge or Room service.
  • Evening cocktails at the Pacific Lounge.
  • Daytime tea, coffee, soft drinks and snacks at the Pacific Lounge.
  • Unlimited laundry, dry-cleaning and pressing.
  • Extended check-out until 6:00 pm (subject to availability).
  • Business magazines, local and international newspapers.
  • Complimentary use of Business Center Meeting Room for 1 (one) hour.
  • Complimentary local telephone calls from your guest room or the Pacific Lounge.

Pacific Twin:

Located on the top floors 8th Floor (Top floor)  Pacific Deluxe Twin rooms are luxuriously appointed, and offer in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area, hairdryer, access to the exclusive Pacific Lounge including the following complimentary privileges:

  • Seamless check-in service, incorporating being immediately escorted upon arrival, to your choice of the Pacific Lounge or your guest room, bypassing all front desk formalities.
  • Fruit basket in your room upon arrival.
  • Personal butler service.
  • Choice of breakfast for 2 (two) daily, either in Lounge or In Room
  • Evening cocktails at the Pacific Lounge.
  • Daytime tea, coffee, soft drinks and snacks at the Pacific Lounge.
  • Unlimited laundry, dry-cleaning and pressing.
  • Extended check-out until 6:00 pm (subject to availability).
  • Business magazines, local and international newspapers.
  • Complimentary use of Business Center Meeting Room for 1 (one) hour
  • Complimentary local telephone calls from your guest room or the Pacific Lounge.

Deluxe King:

Located on the 5th – 7th Floor, our Deluxe King rooms are luxuriously appointed and offer in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area, hairdryer and television.

Deluxe Twin:

Located on the 5th – 7th Floor, our Deluxe King rooms are luxuriously appointed and offer in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area, hairdryer and television.

Standard Room:

Located in the Courtyard Building. Suitable for single occupancy, offers in-room broadband internet, cable TV and direct dialing telephone service.

International Suite:

Located on the top floor, our largest and most prestigious suite spanning both sides of the hotel with pool and city views. The International Suite is fit for royalty, with an expansive bedroom, King size bed and luxurious marble bathroom.

An entertainment area incorporating leather lounges and dining table for up to eight guests is adjacent to a large guest bathroom and formal entrance area, in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes and slippers.

Bengali Suite:

Located in the top floor, Bengali Suites are extremely spacious incorporating three main areas, king-sized bedroom, dining area for 6 or more guests, kitchenette and bar, plus lounge and adjacent guest bathroom, in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area and hairdryer, access to the exclusive Pacific Lounge including:

  • Breakfast and evening cocktails canapés
  • Unlimited laundry and dry cleaning
  • International newspapers
  • Local calls
  • All-day tea/coffee facilities

Executive Suite:

Executive Suites are large suites with views of the city or pool area, including king sized bedroom and an additional guest bathroom adjacent to the lounge and dining area, in-room broadband internet access, satellite and cable international television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area and hairdryer, access to the exclusive Pacific Lounge including:

  • Breakfast and evening cocktails canapés
  • Laundry and dry cleaning facilities
  • Local phone calls
  • International newspapers & magazines
  • All-day tea/coffee facilities

Junior Suite:

Junior Suites provide a large king sized bedroom with separate lounge area perfect for business meetings or small formal gatherings. Offering in-room broadband internet access, satellite and cable International television channels, electronic safes and door locks, bathrobes, slippers, marble bathrooms, extensive mini bar selection, large desk area and hairdryer, access to the exclusive Pacific Lounge including:

  • Breakfast and evening cocktails canapés
  • Unlimited laundry and dry cleaning
  • International newspapers & magazines
  • All-day tea and coffee at the Pacific Lounge

Facilities & Services:

The following facilities are available within the hotel:

  • Small meeting facilities in the Business Center
  • Airlines and travel agencies
  • Banks
  • Golf course bookings
  • Short-term rental offices
  • All major credit cards are accepted at Pan Pacific Sonargaon including MasterCard, American Express, Visa, Diners and JCB

The following facilities are just a single button press away:

  • Concierge
  • Medical centre
  • 24 hours room service
  • Laundry service
  • Limousine rental
  • Business offices
  • Service 1 – Just pick up the phone in your room and press the Service 1 button. You will have access to every hotel amenity available. You can be sure that all requests will be handled promptly and efficiently.
  • Savvy Beauty and Barber Salon – Beauty packages, bridal make-up, skincare, haircuts, facials, manicures, pedicures and other beauty treatments are available on the 3rd floor of the Courtyard building. Guests are provided with complimentary tea and coffee.

Restaurants & Bars:

Jharna Grill:

Our signature restaurant, offering imported meats and local freshly caught seafood, Jharna (in Bengali, translates to “fountain”), boasts a world-class menu and 5-star service set amongst the hotel’s distinctive and elegant water features.

Cuisine Type: Grill; Dress Code: Smart Casual

Operating Hours

Lunch : Saturday – Thursday 12:00 noon until 3:00 pm

Dinner : Daily 7:00 pm until 11:00 pm

Ciao Bistro:

Ciao Bistro offers traditional Italian cuisine. Using the freshest of imported and local ingredients, Ciao Bistro’s menu is ever changing; combining traditional favourites with modern cutting edge dishes. An extensive wine and beverage list is also available.

Cuisine Type: Italian; Dress Code: Smart Casual; Operating Hours: Dinner : Daily 6:00 pm until late

Cafe Bazar:

Located on the lobby level, Cafe Bazar offers ever changing contemporary international selections with an extensive buffet or a-la-carte menu for breakfast, lunch and dinner. Café Bazar also offers a “Global Taste” buffet with a selection that changes daily, and is based on a particular region of the globe.

Cuisine Type: International; Dress Code: Smart Casual

Operating Hours

Breakfast, Lunch and Dinner : Daily 6:00 am until late

Aromaz:

Aromaz offers the best snacks and pastries in town, featuring freshly baked breads and oven fresh cakes with a wide range of variety.

Cuisine Type: Drinks and snacks; Dress Code: Smart Casual

Operating Hours: Daily 10:00 am until 9:00 pm

Balcony Bar:

Relax and enjoy a drink from our extensive list and catch all of the latest sports action on the big screen. Balcony Bar, located at Second Floor – mezzanine, has a wide range of imported beers and spirits, food and drink specials all week.

Cuisine Type: Drinks and snacks; Dress Code: Smart Casual

Operating Hours: Nightly 6:00 pm until 12:00 midnight

Lobby Lounge:

Dhaka’s premier meeting place, accompanied with live flute and tabla music every evening, Lobby Lounge is a luxurious treat.

Cuisine Type: Drinks and snacks; Dress Code: Smart Casual

Operating Hours: Daily 7:00 am until late

Pool Café:

Located on the pool side, this restaurant and bar serves healthy adaptations of South Indian favorites.

Cuisine Type: Indian; Dress Code: Smart Casual

Operating Hours: Daily 10:00 am until 10:00 pm

Meetings & Events:

When it comes to hosting a successful event in a hotel in Dhaka, Bangladesh, Pan Pacific Sonargaon Hotel Dhaka is your best choice. Our experienced banqueting team is ready to cater for any function requirement you may have; ranging from small meetings to intimate parties, weddings and large international conventions.

Pan Pacific Sonargaon Dhaka Hotel’s banquet floors are world-class and our banqueting kitchen provides modern, 5-star cuisine with individualized menus. Modern audio-visual equipment is available including interpretation systems and the latest video conferencing. A team of professional meeting planners is always at your service, and a complete outdoor catering service is available for large or small functions in and around the city. Pan Pacific Sonargaon Dhaka has everything you need and more to turn any event into a resounding success.

Meetings & Events Matrix

(Floor Space & Capacity)

Room

Area (Metres)

Ceiling

Classroom

Banquet

Cocktail

Boardroom

U-shape

Theatre

Chitra883353540253050
Grand Ballroom78064006001000120NA1200
Meghna131350708040NA100
Nirala673NANANA20NANA
Surma12536080803540125
Titas433302020202035

Weddings:

Pan Pacific Sonargaon, Dhaka, is truly the weddings specialist of Bangladesh. From large gala affairs, to small discreet ceremonies, let Pan Pacific Sonargaon Dhaka assist in taking the stress out of your big day.

Our dedicated Wedding Planner is at your service to ensure your wedding is everything you have dreamed of and more. From traditional Bangladeshi weddings, to Western or other culturally specific occasions, Pan Pacific Sonargaon Dhaka is the perfect venue.

Brand new Swimming Pool and Health Club:

For those seeking a healthy lifestyle in a relaxing surrounding, our Health Club offers a fully equipped gymnasium including sauna, steam room, professional massage treatments and personal trainers. Recreation enthusiasts will enjoy the impressive Swimming Pool and Health Club.

Pan Pacific Sonargaon Dhaka offers extensive fitness facilities at Health Club including:

      • Fully equipped gymnasium

      • Sauna

      • Hot bath jacuzzi for both male and female areas

      • Open air hot bath jacuzzi

      • Hot / cold showers

      • Steam room

      • Swimming pool

      • Kids swimming pool

      • Massage service

      • Personal training sessions

Swimming lessons for children and adults are conducted by our professional and skilled instructors.

We all know that tourism is the fastest growing industry throughout the world. Bangladesh has many prospects for getting many economic benefits including employment generation from tourism by realizing which the University of Dhaka has opened this department Tourism and hospitality management. We are here to get a MBA degree in Tourism and Hospitality management after finishing which we are expecting to be employed in tourism sector. This is the major prospect for Bangladesh in employment generation through tourism.

Economic Impacts of Tourism

The driving force behind the development of tourism is its potential contribution to destination economies. For many countries throughout the developing world, tourism represents an economic lifeline, its contribution usually measured in terms of earnings from tourism (tourism receipts), export earnings (balance of payments), contribution to GNP and employment generation.

economic impacts of tourism

Employment Generation:

Tourism is widely considered to be a labor-intensive industry and thus an effective generation of employment opportunities both in the formal and informal sector. In some developing countries, wages in the tourism industry may be much higher than those in other sectors, thereby affecting workers those in other sectors. The full employment- generation impact of tourism may be revealed by an ‘employment multiplier’. However, care must be taken in assessing the contribution of tourism to employment, for a number of reasons:

  • The number of jobs created is dependent on the nature and scale of tourism development; some forms of tourism are more labor-intensive than others.
  • Jobs in tourism tend to require lower levels of skills and training, while opportunities for promotion may be limited.
  • Tourism employment also tends to be characterized by lower paid, casual or part-time jobs. In many destinations it is also highly seasonal. Thus, the contribution to full-time, permanent employment may be more limited than is apparent, particularly as many jobs may be taken by people who do not belong to the official workforce (for example, students, retired people, or ‘informal’ workers).
  • Similarly, tourism may simply affect workers from other, more traditional sectors of the economy, such as agriculture, thereby not only having little impact on unemployment levels but also leading to labor shortages in those sectors.
  • Employment in formal tourism may be very insecure with workers not having formal contracts. Tourism Concern is running a campaign to raise the issue of employment conditions in tourism in developing countries.

Case Study:

Tourism for Employment Generation in St. Martin’s Island:

The geographical location, abundance of bio-diversity and the present circumstance of the Island indicate tourism is an effective means of employment generation and alternative livelihood for the local people. The following types of tourism activities in the Island can help creation of employment for alternative livelihood and reduce poverty:

  • Tour guide technique training of the educated local youth of the Island,
  • Promotion of local culture and heritage,
  • Creation of proper technique for exhibition of the local handicrafts,
  • Awareness build-up of local people for pollution free environment etc.

As the island is declared an Ecologically Critical Area (ECA) in 1995, limited number of tourism activities i.e. eco-tourism can help immensely for creation alternative livelihood for the local people. Here a strong coordination among the departments like Bangladesh Parjatan Corporation, Department of Environment and Forest, Water Development Board etc is needed. Ignorance and misconception among the department activities create barrier of the smooth work of the tourism development of the island.

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