Customer Satisfaction on the Perspective of NCC Bank Limited
Subject: Organizational Behavior | Topics:

Main purpose of this report is to analysis Customer Satisfaction on the Perspective of National Credit and Commerce Bank Limited (NCCBL) and services that bank offers. Other objectives are to determine the customer’s expectation on banking service. Report also find out what are the key facilities that influence the satisfaction level of customers? Finally suggest ways of improving the service standard that accommodates a rapidly growing customer volume.


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