Ensuring High Quality Customer Service Mutual Trust Bank
Subject: Organizational Behavior | Topics:

 The main purpose of this report is to find out the customer service satisfaction level toward the products and services provided by Mutual Trust Bank, Dhanmondi Branch. In this report briefly discuss on the product Priority banking and find out the satisfaction level of priority customer service of the bank. Also find out the factors on which the priority customers service satisfaction level depends. Finally identify problems and limitations of priority banking and suggest ways of improving the service standard and satisfaction level of the customers.


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