Management

Presentation on Commercial Customer Service at Bank One

Presentation on Commercial Customer Service at Bank One

General purpose of this presentation is to present Commercial Customer Service at Bank One. Bank One is the sixth largest bank in the United States. A banks success mainly comes from its customer service. This bank is leading provider of lending, treasury management and capital markets products to Middle Market businesses and corporations. In this study briefly focus on how they improve the commercial customer care services and take the position within the largest U.S. market.