Process Analysis in Management
Subject: Strategic Management | Topics:
Processes can be analyzed and improved using certain tools and techniques. A firm can not gain a competitive advantage with faulty processes. Three effective techniques for documenting and evaluating processes are: Flowcharts, Service blueprints and Process charts. They help you see how a process operates and how well it is performing. Processes may be the least understood and managed aspect of a business.

Related Strategic Management Paper: