Assignment on Marketing Research - Assignment Point
Assignment on Marketing Research
Subject: Other | Topics:

Executive Summery

We are the student of Masters of Business Administration of The Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with using MOBILE PHONE.

We are using telephonic interviewing is computer-assisted. The questionnaire is entered into the computer in such a way that the questions come on the screen in proper sequence. If the appropriate next question is determined by the answer to the last one, the computer can be programmed to ensure that this happens. Interviewers read the questions and either type in the answers or used light pens to mark answers on questionnaire paper. This procedure has the advantage of controlling the questionnaire and having the data entered in the computer directly so that at any time the results can be summarized quickly.

A project is ready for data collection; interviewers are assembled for training at the telephone interviewing site. Trains in this case may involve instruction on using computer as well as on the project itself. A supervisor can observe the work of individual interviewers on a master screen that shows what is on a given interviewer.

In telephone surveys the interviewer is typically given a list of numbers to call, or numbers are dialed on the basis of random-digit dialing. If the interviewer in the former case is also given the name of the individual at each number to whom he/she is to speak, there is no problem, as the interviewer simply asks for that individual by name. Unfortunately, names are seldom available, and the interviewer must select the individual to be interviewed at the number called-usually a USING MOBILE. If a sample is to be obtained that is representative of the population, some random or systematic method of selecting the person to be interviewed is required. All procedures for selecting the individual to be interviewed pose a problem: the more sophisticated they are, the more time they take, and the more likely they are to lead to a refusal by the respondent.

By telephonic survey refusal rates vary from project to project and may range up to 25 percent. Since refusals are often the result of personality and mood, it can be argued that they will occur randomly and will not bias results. Moreover, refusals are a matter of degree and of circumstances such as convenience at time of call.

A first step in coping with non response is to develop accurate information of the problem. Surprisingly, standard measures of non response (or response) have not been established in the field.

Telephone Surveys

In the telephone surveys the interviewer is topically given a list of numbers to call, or numbers are dialed on the basis of random-digit dialing. If the interviewer in the former case is also given the number of individual at each number to whom she is to speak, there is no problem, as the interviewer simply asks for that individual by name.

Questionnaire

Name : Mir Fakruddin Choton

Address : Chairman
Upama Group
Asif Mansion (3rd Floor)
77/1 Kakrial, Dhaka-1000

Age : 42 years.
Occupation : Business
Sex : Male
Phone : 01711-527474

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Hafiza Khanam

Address : Pragati Life Insurance Limited
Aziz Baban (7th Floor), 93 Motijheel
Dhaka-1000

Age : 32 years

Occupation : Service

Sex : Female

Phone : 01715-816901

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Anowar Hossain

Address : General Manager (Distribution)
Partex Group
Ispahani Building (4th Floor)
14-15 Motijheel C/A, Dhaka-1000

Age : 58

Occupation : Service

Sex : Male

Phone : 01713-016734

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Quamruzzaman

Address : 613/2, South Goran (5th floor)
Dhaka- 1214.

Age : 42 Years

Occupation : Business

Sex : Male

Phone : 02-8290058

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mrs. Mamtaj Begum

Address : 1/26/1 South Mughdapara
Dhaka-1214

Age : 50

Occupation : House Wife

Sex : Female

Phone : 02-7271049

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no. ?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Zulfikar Hossain Zico

Address : Marketing Department
Final Year, Roll No. 0015
Dhaka University, Dhaka

Age : 25 years

Occupation : Student

Sex : Male

Phone : 01911-175588

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Sanjeeda Sazzad Lamia

Address : Class – 10, Roll No. 9
Barisal Zila School, Barisal.

Age : 15 years

Occupation : Student

Sex : Female

Phone : 01556601664

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Ar. G.A. Sizer1

Address : Vivid Consultants
House # 29, Road # 07,
Block-F Banani, Dhaka-1213

Age : 35 years

Occupation : Business

Sex : Male

Phone : 01819-218522

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Masfiqur Rhaman
Address : Lecture
Barhanuddin Woman Degree Collage
Barhanuddin, Bhala
Age : 30 years
Occupation : Service
Sex : Male
Phone : 01716-404061

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Ashit Chandra Datta

Address : Senior Executive
AB Bank Ltd.
B. Baria Branch, B. Baria
Age : 44 years
Occupation : Service
Sex : Male
Phone : 01711-161098

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mrs. Nupur Akhter

Address : 121/3, ( South side)
Bijoy Sarani Tower ( 6th Floor)
Tejkunipara, Tejgaon, Dhaka.

Age : 30 Years
Occupation : House Office
Sex : Female
Phone : 01816266424

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Jamal Uddin Talukder

Address : Manager Maintenance
Biban Flight Catering Centre
Zia International Airport
Kurmitola, Dhaka-1230
Age : 48 years
Occupation : Service
Sex : Male
Phone : 01711-065314

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mr. Kaisor Rashid

Address : Sprm Dreem.
Block No- 1,
233/2, Green Road, Dhaka
Age : 40 Years
Occupation : Service
Sex : Male
Phone : 07713093559

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Amena Begum

Address : Annanya Apparels Ltd
ID No. 177, Anik Plaza (6th floor)
Section No- 12, Mirpur, Dhaka-1216.
Age : 20 Years
Occupation : Service
Sex : Female
Phone :

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Ms. Keya Islam

Address : 124, Kafrul, Taltola ,( 5th Floor)
Dhaka-1216
Age : 23 Years
Occupation : Student
Sex : Female
Phone : 01711975992

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Shahidul Islam

Address : Chief Engineer (Project)
Rural Electrification board,
Nihunja-2, Joarshahara
Khitkheth, Dhaka-1229.
Age : 48 years
Occupation : Service
Sex : Male
Phone :

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Shawkat Iqubal

Address : Digitex Clothing Company,
House No- 19/4, Road No- 28,
Dhanmondi, Dhaka-1209.
Age : 33 Years
Occupation : Service
Sex : Male
Phone : 01724456240

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Engr. Md. Anwar Hossain

Address : Dy. Chief Engineer
BAPEX
P.O- Baramchi, P.S- Kulaure
Dist. Moulvibazar
Age : 48 Years
Occupation : Service
Sex : Male
Phone : 01718-8043624

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Younus

Address : House No- 28, Road No-4
Block No- B, Banasree
Rampura, Dhaka- 1219
Age : 35 Years
Occupation : Service
Sex : Male
Phone : 01713093557
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. M. A. Awal

Address : Deputy General Manager
(Engineering Division)
Uttara Bank Ltd.
90, Motijheel C/A, Dhaka-1000
Age : 48 Years
Occupation : Service
Sex : Male
Phone :

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Md. Tanvir Hossain (Nahid)

Address : American International University Bangladesh
BBA, ID NO. 07-08670-2
Banani, Dhaka-1212
Age : 19 years
Occupation : Student
Sex : Male
Phone : 0172801695

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : MR. Shakil Ahmed
[
Address : House No- 1, Road No-1,
Block No- A, Banasree,
Rampura, Dhaka-1219.
Age : 30 Years
Occupation : Unemployment.
Sex : Male
Phone : 01921250126

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Kazi Mahbubur Rahman
Address : Lecture, Political Science
Dhaka University, Dhaka.
Age : 29 Years
Occupation : Service
Sex : Male
Phone : 01711-708828.

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Md. Manna
Address : Administrative Officer
Stamford University
Dhanmondi, Dhaka-1209.
Age : 40 Years
Occupation : Service
Sex : Male
Phone : 01819-440182

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mrs. Shahida Akhter
Address : 25/5, Rayerbagh, Janata Bagh,
Shampur, Dhaka-1203
Age : 32 Years.
Occupation : House Wife
Sex : Female
Phone : 01715-026628

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr, Minhaz Ahmed
Address : A.G.M (Marketing)
Akij Partical & Hard Board Mills Ltd
Akij Chamber, 73 Dilkhusha C/A,
Dhaka-1000
Age : 40 years
Occupation : Service
Sex : Male
Phone : 9569602, 01711182380

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Dr. Golam Sarwar

Address : MBBS (Dhaka), FCPS-II (Medicine)
Medical Officer (C/B)
Department of Medicine
Bangabandhu Sheikh Mujib Medical University
(PG Hospital) Shahbag, Dhaka
Age : 38 years
Occupation : Service
Sex : Male
Phone : 9661052-6, Ext: 4370

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Ali Azim Khan
Address : American Life Insurance Company Bangladesh
Mohammad Agency
Rahman Mansion (4th Floor)
161 Motijheel C/A, Dhaka-1000
Age : 40 years
Occupation : Services
Sex : Male
Phone : 01819-272450, 01726-302654

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Shamsuddoha Shohag
Address : Commercial Manager
Dainik Destiny
Aligarh House
146, Motijheel, (3rd Floor) Dhaka-1000
Age : 40 years
Occupation : Service
Sex : Male
Phone : 01715-881771, 01719-280977, 01678-067223
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Abed
Address : Wings Advertising
85/1, Nayapaltan (1st Floor)
Dhaka-1000
Age : 39 years
Occupation : Service
Sex : Male
Phone : 9342325, 019382385

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Farzana Halim
Address : DBH Finance Corporation Ltd.
Pantha Plaza (1st Floor)
63/A Lack Circus
Kalabagan Dhaka-1205
Age : 34 years
Occupation : Service
Sex : Female
Phone : 02-8130906

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Md. Harun-ur-Rashid Mamun
Address : Proprietor
Bismillah,Rent A Car
46, Atish Diponkor Road, South Mugda,
Dhaka-1214
Age : 45 years
Occupation : Business
Sex : Male
Phone : 02-8200119, 01715-615352, 01556-351353
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Engr. Mahfuzur Rahman
Address : Chief Engineer (Civil)
Bangladesh Steel Engineering Corporation.
BSEC Bhaban
102, Kazi Nazrul Islam Avenue
Kawranbazar, Dhaka- 1215
Age : 50 Years
Occupation : Service
Sex : Male
Phone : 02-8130980

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Major (Retd) S M Monirul Alam
Address : General Manager (Admin & HR)
n tv
BSEC Bhaban, (6th Floor)
102, Kazi Nazrul Islam Avenue.
Kawran Bazar, Dhaka-1215
Age : 50 Years
Occupation : Service
Sex : Male
Phone : 9143381-89, Ext. 20, 01711008967
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mrs. Anisha Binte Abdullah
Address : Assistant Officer
Partex Group
Ispahani Building (4th floor)
14-15, Motijheel C/A, Dhaka-1000
Age : 33 Years
Occupation : Service
Sex : Female
Phone : 02-9564499

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : A.M. Md. Khurshid Alam
Address : Deputy General Manager
Maintenance- Civil engineering
Karnaphuli Ferilizer Company Ltd.
Corporate Office
IDB Bhaban (13th Floor)
E/B-A, Rokeya Sarani
Sher – Bangla Nagar, G.P.O Box No- 3049, Dhaka-1207
Age : 43 years
Occupation : Service
Sex : Male
Phone : 8124988, 8125377, 01713-181163
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mr. Zahid Hossain khan
Address : Director ( Maintenance & Operation)
Bangladesh Telegraph & Telephone Board
Telejogajog bhaban
37/E, Eskaton Garden, Dhaka-1000
Age : 52 years
Occupation : Service
Sex : Male
Phone : 02-8314233
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Abu Bakar
Address : Fisherman
Fakirapool Kacha Bazar
Dhaka-1000
Age : 45 Years
Occupation : Business (Fisherman)
Sex : Male
Phone : 01715023484

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Taslima Begum
Address : House No- 362 (Ground Floor)
Road No- 5, Baitul Aman Housing Society
Adabar, Shamoli, Dhaka.
Age : 36 Years
Occupation : House Wife
Sex : Female
Phone : 01552-411571

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mr. Aniruddah Kahali
Address : Asstt. Professor,
Department of Bengali,
Jahangir Nagar University,
Savar, Dhaka-1342.
Age : 50 Years
Occupation : Service
Sex : Male
Phone : 7708478 Ext 587

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mamunur Rahman Shawon
Address : 215, Elephant Road, (4th Floor)
Dhaka-1205

Age : 18 Years
Occupation : Student
Sex : Male
Phone : 01715-024959
We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : MS. Shaila Sultana Sezuti
Address : Class-X1, Roll No-312,
Commerce Group,
Siddeshwari Girl’s College
Dhaka-1217.
Age : 18 Years
Occupation : Student
Sex : Female
Phone : 01710972997

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.
Questionnaire

Name : Mr. Kazal Hossain
Address : Chairman
Al- Muntaha Trading Co;
Modhumita Cinema Hall Building (5th Floor)
Motijheel C/A, Dhaka-1000.
Age : 42 Years
Occupation : Business
Sex : Male
Phone : 01715255628

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mr. Arifur Rahman
Address : Sr. Executive, ( Marketing)
Global Brand Computer
IDB Bhaban, (1st floor)
Agargaon, Dhaka-1215
Age : 32 Years
Occupation : Service
Sex : Male
Phone : 01556601662

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Questionnaire

Name : Mrs. Afroza Ahmed Sathi
Address : 211/B, West Rampura (1st floor)
Ulon Road, Dhaka- 1219
Age : 28 years
Occupation : House Wife
Sex : Female
Phone : 8354883

We are the student of Masters of Business Administration of the Millennium University, Dhaka-1217, Bangladesh. We are conducting a survey concerned with Using Mobile. Will you please give us few minutes to answer some questions? We assure that tour answers will be kept completely confidential.

1) Do you use Mobile?

a) Yes b) Not

2) If no, why?

a) Expensive b) No need to use c) None of these.

3) If yes, why?

a) To communicate with other b) For Fashion

4) Which company’s no. do you use?

a) Grameen Phone b) Bangla Link c) Warid d) Aktel e) City Cell f) Non of these, pls specify

5) Are you satisfied by using this provider’s mobile no.?

a) Yes b) No

6) How is the frequency of your using mobile?

a) Good b) Very Good c) Excellent d) Bad

7) How many members of your family use mobile?

a) ———

8) How much money do you spend for mobile in a month?

a) ————-

9) Is there any negative side of using mobile?

a) Yes b) No c) Little bit

10) Do you think that at present over all condition of mobile such as call rate, frequency, facility, service are?

a) Good b) Very Good c) Excellent d) Satisfactory e) Not Satisfactory f) Bad g) Very Bad.

Data for Telephone & Personal interview surveys

Category Frequency

 Total Number of Dialed – 50
 Disconnected Non Working Number – 5
 No answer, busy, not at home – 8
 Interviewer Reject – 2
 Household Refusal – 2
 Respondent Refusal – 4
 Ineligible Respondent – 3
 Termination by Respondent – 1
 Completed Interviews – 25

Response Outcome Tree for Telephone Interviews:

Response Outcome Tree

 

The three most frequently reported methods of calculating response were the following:

1)                     Household refusals + Rejects + Ineligibles + Termination+

Refusals + Completed Interviews

Total Numbers Dialed

2+2+3+1+4+25             39

=                    = .78 = 8% Response

50                          50

2)                    Rejects + Ineligibles + Termination +

Refusals + Completed Interviews

 

Total Numbers Dialed

2+3+1+4+25         35

————- = ———- = .7 = 7% Response

50                  50

3)                    Completed Interviews

Total Numbers DialedIn the first reported calculation the researchers are apparently defining responses as any contact made with the sample telephone numbers. The second calculation apparently considers response as a contact with the appropriate individual in the house, and the third calculation defines response as a completed interview. The only way that methods one and two can be said to reflect a true rate of response is to assume that those who were reached by phone, but with whom interviews were not completed, were the same as those with whom interviews were completed. As has been shown earlier, such an assumption is dangerous; one can as well assume the no answers busy signals, and not-at-homes are similar to those with whom an interview was completed.

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