Complaint Letter Regarding Excess Telephone Bill

Date: dd/mm/yy

To

(Officer in Charge)

BTCL….

Location and address…..

Dear Sir.

I’ve just received your invoice No. … (dated) for the is half yearly concerning my telephone No. XXXXXXX, which is apparently much in excess in the previous bills.

In this bill therefore errors, which I wish to bring to your discover for rectification. First coming from all twenty phonograms have been demonstrated in the bill. Secondly I have been charged for two trunk area calls to Middle East side.

I am sure that, there is some error with your accounting or there is usually some mix up someplace. I request you to kindly look into the matter and get the telephone bill corrected. Normally, I shall be obliged when you can produce the details regarding the telegrams along with the trunk calls made to be able to Middle east.

Now I am sending back the telephone bill for the ready reference and essential correction. The payment for this half yearly will be made the moment a rectified bill is provided for me.

Thanking you,

Yours faithfully

Name….

Address…

Contact no…..