Letter for Complaints about Damaged Goods

Letter for Complaints about Damaged Goods

[These are Sample letter to complaint about damaged goods, broken goods, missing items etc. You can send these letter as an email. You can modify this format as your requirement.]

Date…

Store Manager…

Store/Retailer Shop name…

Address…

Sub: Complaint about Damaged Goods

Dear store manager,

I am writing to you because I would like to make a complaint about some damaged goods (Name) that I ordered. On the (Date- dd/mm/yy) of this year, I went into your shop and ordered some fishing rods (Items type) and some tack (accessories). When they arrived I opened the fishing rods and one of them the most expensive one was broken.

Now when I went into the shop you assured me that this wouldn’t happen. But it did and now I am out of money to get a new one so I would like you to replace it or give me a full refund. Or I will take this up further. I will be by the shop on the weekend to discuss his more face to face.

Yours sincerely,

Your name…

Contact no. and signature…

 

Another format,

Date…

In Charge… (or job designation)

Transport service/Store/Retailer Shop name…

Address…

Sub: Complaints about Transit Damaged

Dear Concerned,

Most humbly, it is stated that our transit, received at the undersigned office via shipment no. XYZ-123 was damaged as received. (Show your actual problem and situation). This is the second time our shipment of high value is damaged by your freight service. We have been in agreement of availing your services since last year. We are very regretful that your services are not being provided with contracted quality. I want to register a complaint against this negligence, as it cost this office a huge amount.

Kindly maintain the service quality according to the agreement. Hope you will look into the matter to avoid any future inconvenience.

Yours Sincerely,

Your name…

Contact no. and signature…