Letter for Replacement of Damaged Goods you ordered

Request Letter for Replacement of Damaged Goods you ordered

[Below briefly describe on sample Request Letter for Replacement of Damaged Goods you ordered. you can follow these sample application letter for replacing goods you ordered from an online store or during the shipment and delivery to your home. You can make changes as per your requirements.]

Date…

Authority name…

Job Designation…

Company/Organization Name…

Office Address…

Sub: Request for Replacement of Broken Goods

Sir, this is (Your name) from (home or office address) and I am a frequent buyer (a type of business) of all the light related goods (product type) from your company. (Describe in your own words). I have always received all the goods timely and efficiently but in the recent shipment of (Product amount, e.g., 1000 energy saving bulbs and 1000 tube lights) were broken and around 500 were not in working condition. (Explain the actual problem and situation).

I am sure there must have been a hiccup otherwise this is very unusual. Also, because of this damaged shipment, my client has to impatiently wait and we fear of losing the client so kindly replace the goods with new and effective ones in upcoming days. (Describe your requirements). I am sure that this issue will be resolved soon. Thank you.

Your name…

Job Designation…

Business Institute name…

Office Address…

 

Another format,

Date…

Authority name…

Job Designation…

Company/Organization Name…

Office Address…

Sub: Request for Replacement of Broken Product

Dear (Name),

A few days back I ordered some home appliances through your website. I was assured that I would get the goods in excellent condition, but unfortunately, it’s not. (Describe in your own words). Some of the goods defect and they are not even working. I placed this order looking at the reputation of your company. (Explain the actual problem and situation).

Kindly replace the appliances so I could enjoy your products. This is also mentioned on your website that any damage will be compensated. (Describe your requirements). So I request you to consider it as soon as possible. Hoping for a quick and good response,

Yours sincerely,

Your name…

Job Designation…

Business Institute name…

Office Address…