Sample Apology Letter format to Cancel Order

Sample Apology Letter Email format to Cancel Order

[Here briefly describe Apology letter Email format to the customer for cancellation of the order. You can also follow these formats as Purchase order cancellation letter in an email format. You can modify this format as your requirement.]

Date…

Customer name…

Institute/Company name…

Institute/Company Address…

Sub: Regret Letter for Cancellation of Purchase Order

Respected sir,

It is respectfully stated that we apologize to cancel your order as you ordered an item which is not in our stock so we are unable to send you. (show actual problem and situation). The main reason behind is that our supplier was busy with other customers (govt tenders) and we have to cancel your order.

Kindly accept our apology and next time we will improve our delivery system and you will receive your order in time.

Yours truly,

Name…

Company name and Address…

 

Another format,

Date…

Customer name…

Institute/Company name…

Institute/Company Address…

Sub: Apology Letter to Cancel Order

Sir,

A few days back I ordered a few goods on your website. Four days were left for shipping that order to my home but due to some reasons, I canceled that order on last moment. (show actual problem and situation). I wanted to apologize for canceling this order. Hope you will accept my apology for this.

Thank You for your time.

Regards,

Name…

Company name and Address…