Sample Letter format to Return Defective Product

Sample Letter format to Return Defective Product

[Here briefly focus on sample Letter format to Return Defective Product. You show a specific cause.  You can modify these formats as your requirement.]

Date…

Authority name…

Institute/Supply company name…

Address…

Sub: Letter for Return Defective Product

Dear Sir ,

We have placed an order of 100 furniture (Product type) desk dated (date) and shipment reached (Date). As you know, it would spoil our reputation as the shipment of 45 desks (Number of defective products) was found defective.

I hope you would take the necessary steps to stop recurrence. We are keeping those desks at our store room.

We are waiting for your response soon as we believe it was in adventure mistake.

Yours Sincerely,

Your name…

Job Designation…

Institute/Company name…

 

Another format,

Date…

Authority name…

Institute/Supply company name…

Address…

Sub: Letter for Replacement of Products Found Defective

Respected Client,

We the management of your branch is actually hired few people for our organization which is really doing a great job and giving great business to our company. This is for the first time that we have received a complaint and we highly regret that and we assure you that we are not going to suffer from this kind of problem in future and we really apologize for our mistake. (Show your actual problem and situation). We are definitely going to replace that defected material and provide you with even better quality soon.

Hope you will remain our customer for lifelong. Happy customer services.

Your name…

Job Designation…

Institute/Company name…