Sample Letter to Return Defective Product

Sample Letter to Return Defective Product

[Here briefly focus on Sample Letter to Return Defective Product. You can follow these request letters for replacement of damaged items. If damaged or defective parts and products are covered by manufacturer’s warranty, return them immediately to the manufacturer. You need to modify this sample according to your needs.]

Date…

Authority name…

Job Designation…

Company/Institute name…

Address…

Sub: Letter to Return Defective Product

Dear Sir/Name,

We have placed an order of [Product name and type, e.g., 100 furniture desk) dated (DD/MM/YY) and shipment reached (Receiving date). As you know, it would spoil our reputation as a shipment of (Defect product amount) was found defective. (Describe in your own words).

I hope you would take necessary steps to stop recurrence. We are keeping those [Product name and type] at our store room. (Explain the actual problem and situation).

We are waiting for your response soon as we believe it was in adventure mistake. (describe your requirements).

Yours Sincerely,

Your name…

Office Address…

Company/Institute name…

Contact information…

 

Another format,

Date…

Authority name…

Job Designation…

Company/Institute name…

Address…

Sub: Letter to Return Defective Product

Respected Client,

We the management of your branch is actually hired a few people for our organization which are really doing a great job and giving great business to our company. (Describe in your own words). This is for the first time that we have received a complaint and we highly regret that and we assure you that we are not going to suffer with this kind of problem in future and we really apologize for our mistake. (Explain the actual problem and situation). We are definitely going to replace that defected material and provide you with even better quality soon. (describe your requirements).

Hope you will remain our customer for life long.

Happy customer services.

Your name…

Office Address…

Company/Institute name…

Contact information…