Sample Letter to Return Defective Products

Sample Letter to Return Defective Products

[Below briefly describe on sample request Letter to Return Defective Products and items to a company, suppliers, clients or vendors. If it is mentioned in the purchase order than the defective purchased items can be returned to the supplier. You can modify these formats as your requirement.]

Date…

Supplier name…

Company/Organization name…

Address…

Sub: Letter to Return Defective Products

Dear (Name),

Thank you very much for the delivery of our recent order for (order type and products, e.g., 3,000 Printed T-Shirts) as per our purchase order. We always found your service as per required standards but this order contain defective pieces. Our Quality Control Unit found more than 500 faulty pieces of t-shirts (defects amount) and we want urgent replacement or return of these pieces as per terms and conditions are written on the purchase order. Please process this request and update about your decision. Looking for your response.

Regards,

Your name…

Job Designation…

Institute name…

 

Another Format,

Date…

Supplier name…

Company/Organization name…

Address…

Sub: Returning defective (name of the product) for Full Refund.

We are returning the (name of the product) that (Name of Company) purchased from your company on (date) for (money amount). Attached please find a copy of our receipt of purchase.

We are returning this item because of the (type of feature) malfunctions. It does not function as indicated by the manufacturer. It should (describe how it should perform) but instead, it (describe what it does instead).

Please reimburse (name of Company) for the full amount of (money amount) for this purchase. Thank you.

Yours truly,

Your name…

Job Designation…

Institute name…