The general aim of this article is to analysis about Customer Care Executives. Customer care requires investment regarding time, training, tools, and resources to produce it cohesive and also effective. Interestingly, 300% more people will know about your bad services form dissatisfied customers than your great service form satisfied customers. Also, 80% of complaining customers will come back for the purchase, if it is possible to resolve their matter. This is the electricity of customer attention.