Design and Redesign of work systems

Current and future work systems are more broadly defined and more closely related to strategic choices made by management. Workers are becoming more involved in the design and re-engineering of their jobs.

Cross-function teams are strategically beneficial, but also create challenges in effectively managing their activities.

The complexity of many decisions in organizations that needs to be made make it unlikely that one individual will have all of the knowledge and information needed to make a good decision.