Causes of Frustration
Frustration is a negative behavior which arises when a motivated drive is blocked due to various reasons. It is one of the causes of stress. When a motivated drive is constrained by obstacles or barriers before it reaches the desired goal, the situation is called employee frustration. Frustration is an obstacle to goal achievement; hence, it may result in the wastage of resources and efforts. It arises when one’s motivation to achieve the desired goal is blocked. For example, an employee wants to finish a report before the end of the day but finds that something or the others keep interrupting him at work. This can lead to his frustration.
Frustration is a result of interpersonal interactions which will be resulted when a motivated drive gets blocked before reaching the desired goal. The following factors cause frustration:
- Limited Resources
When an adequate resource is not available in the workplace, the job performance will be negatively influenced. As a result of which frustration may arise among employees.
- Unclear Relationship
The unclear relationship between employees to employees or employees to managers causes frustration. If the relationship is not defined clearly, it will be impossible to assign tasks to the employees as per their status, position and ability.
- Unclear communication
Effective communication plays a vital role in motivating employees towards better job performance. If the flow of communication is not defined clearly, it will cause employee’s frustration. It is because unclear communication blocks the regular flow of work, job performance techniques, objectives, and suggestions.
- Status and Role Inconsistencies
If an employee’s role and status are not consistent, he/she will be frustrated. This is because of frequent change in role. status and position create confusion and dilemma in the actual work environment.
- Goal Difference
Goal difference is goal inconsistency between individual to individual. The goal difference occurs due to individual differences in goals, objectives, needs, and wants.Such goal difference between each and every employee leads to employee’s frustration.
- Personal Background
Everyone has his/her own family, societal, cultural background, and way of perception. If such backgrounds differ from the organizational culture, and working relationships, the individual may feel frustrated from the work.
- Organizational Climate
Organizational climate represents an overall working environment and relationship with the organization. The healthy and friendly environment helps to motivate people at work. On contrary, unhealthy and uncomfortable working environment leads to employee’s frustration.
- Lack of Goal Harmony
Goal harmony means a proper match between individual goals and organizational goals. A proper goal harmony creates improved job performance thereby resulting the higher degree of motivation. Contrary to it, the lack of it creates employee’s frustration.
- Poor Staffing
Staffing involves all activities necessary to create roles and responsibilities in an organizational environment. But poor staffing results into less commitment. As a result of which, employees may be frustrated.
- Lack of Effective Personnel Policy
If the organization is lacking an effective personnel policy, the employees will not commit themselves towards better performance. As a result, frustration occurs at the workstation.
11. Lack of Incentive And Motivation Procedure
The best incentive and motivation procedure helps to achieve high job satisfaction. But in case of its inadequacy, employees feel frustrated at work because they feel bored by performing hideous work.