Management

Client Retention Strategy

Client Retention Strategy

Client retention strategy is on the minds of tiny and medium-sized businesses across the world. With rising buyer acquisition costs, businesses have to innovate and assume a proactive purpose in retaining clientele. Customer retention may be the activity that a selling organization undertakes as a way to reduce customer defections. Successful customer retention strategy starts while using first contact a company has with a buyer and continues over the entire lifetime of your relationship.