Define on Customer Relationship Management

The CRM can be an especially designed system that covers the end-to-end company interactions with consumers or among employees. In simplest words, it is called a method that manages business-customer relationship to handle on business things to do seamlessly, and furthermore, it manages business connections, sales leads, conversion rate, and contract wins. The customer marriage management system offers two main types of models that differentiate on the basis of functionalists which is CRM Associated with Customer Services & Marketing  and CRM Associated with Contact Centers.