Internal Communication

Communication starts from the individual and moves forward to encompass with mass people. Internal communications are all about promoting effective communications among people within an organization. How the network develops for communication is never simple to describe because consciously or unconsciously we communicate through various means towards various places or locations. It is usually the responsibility of HR, marketing, or PR departments, but can be done by any and all departments across an org.

Communication occurring within the same organizational structure is called internal communication. These types of communication take place between or among the employees and officers of the same company.

Internal communications are keeping employees connected and informed and creating a shared understanding of company goals, values, and guidelines. It is such which occurs within the entity between and among the employees and such communication may happen formally or informally to meet the internal demand. The way you communicate with your employees has a tremendous impact on employee productivity, teamwork, employee experience, and ultimately employee engagement. This can mean anything from announcing a new policy or informing people of an upcoming event, to conducting an org-wide engagement or culture audit.

The main purpose of communication from the standpoint of the organization is its successful functioning. Building an effective internal communication strategy is a great way to make your workplace more productive, collaborative, and engaged. The strong internal network makes the entity capable to manage, function, and operate effectively. This could take the form of an all-hands meeting, messages sent via an employee-engagement app, emails, intranet messages, digital or printed signage, or printed materials. Therefore internal communication is always required and suggested to provide more emphasis on such communication since it is termed as the backbone of an organization.

Internal communication refers to a group of processes or tools that are responsible for effective information flow and collaboration among participants within an organization. In this regard, if an employee of a head office exchanges views with an employee of its branch office located at different places, it falls within the category of internal communication. This communication helps employees in performing their work, developing a clear sense of the organization’s mission, and identifying and promptly dealing with potential problems.

Internal communication involves communication between top management, management, and employees. But if an employer of an organization, being in the office, talks face to face with an officer of another organization, this doesn’t mean internal communication. Internal communication is among the fastest-growing specializations in public relations and communication management. So, communication between the employer and employees of the same organization considered being internal communications.


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