This research is intended to determine what factors are considered by the customers to use GP internet service. And find out the dependency of the factors on customer satisfaction. Main objective of this report is to identify what factor is important for usage of Grameen Phone (GP) Internet. Other objectives are determine the satisfaction of Grameen Phone Internet Service user and identify the factors responsible for Internet Users. In this research I have tried to use the market information and also the research analysis by having the survey.