This lecture focus to Presentation on Fire the Customer. Service managers understand that you have some situations when employees needs to be fired. In some situations, customers also need for being fired too. Here also discuss Should a Company Fire its Customer or not. In this lecture analysis the assumption that each customers are good customers or customer is definitely right- is not usually true. Firms should seek to reduce those customers who aren’t right for the corporation. Sometimes situations arise when the firm want to or should end the relationship with some customers.