The Value of Loyalty

Loyalty experts generally consent that loyal customers hang in there longer and buy with greater regularity. This behavior is driven with the customers’ attitude that they want to continue to work with the company. Loyalty Effect and Devotion Rules found of which loyalty leaders expand, on average, more than twice as fast as a average across lots of industries. “truly loyal” clients, who have a confident attitude about the company relationship and will deliver recommendations to buddies and colleagues.