Apology Letter Format for Customer
We have reviewed your complaint and we owe you our deepest apologies for the inconvenience you had. Our customer’s satisfaction is our first priority. Listening to your complaints and get them sorted out and providing satisfaction is one of our important aim.
After analyzing your problem and conducting several reviews and we found that the issue originated from some staff changes. We are extremely sorry and to ensure that this will never happen again, we are creating worldwide training session among our all staff.
This is all because we value your relationship with our company/organization we will provide you with two months of free service. It is the least we could do for causing you any inconvenience.
If you have any questions or comments regarding this matter, please feel free to discuss it with me at (Date & Time).
Yours in service,