Cover Letter Format for Call Center Agent with Experience

Cover Letter Format for Call Center Agent with Experience


HR Admin/Director/CEO,

Organization name…..


Subject: Application for the post of Call Center Agent

Mr./Mrs. XYZ,

I have come to know through the advertisement of your organization on Date: dd/mm/yyyy, in (News paper name….). The words were reflecting that you need experienced employees for your call center, as representatives and customer relation officers. I am an experienced call center representative looking to work in an atmosphere that will give me sufficient prospect to use my expertise in the call center business.

Your organization would be the correct place where I can contribute my skills and knowledge to exploit its effectiveness and profits. I have an experience of three/more years in the similar field and recently I am working in a (call center name) where I have learned a lot. I am expert in taking inbound as well as outbound calls from customers regarding products and services. I am capable to tackle complex persons and can solve their issues as well hold frustrated callers.

Furthermore, I have always achieved my targets and proven track record of increasing sales. I consider the eligibility criteria for the post to be present in me and it would be a great honor for me to work with your admirable organization. Enclosed is my resume and documents you can have a look on them and can contact me for further meeting.

Yours sincerely,