Letter for Announcement of Free Delivery Limitations Change

Date: dd/mm/yy

Customer Name…


Dear Sir/Madam,

With due respect to state that, there has been a change in our own delivery service policy which we wish to bring to your attention.

We’ve got always provided free delivery for every orders placed with the (firm/corporation), regardless of the size of the order. Due to the increase in the cost of fuel/(transport cost), we have to limit this free delivery service to any purchases over TK. (amount…), not such as the purchase of products. We regret the requirement of imposing this restriction.

We want to take this opportunity to thank you for being one in our most valued customers of our company.

Sincerely yours,




Company name….