Sample Complaint Letter for Catering and Restaurant Services

Sample Complaint Letter for Catering and Restaurant Services

[This is sample Complaint Letter for Catering and Restaurant Services. You can follow this sample complaint letter to restaurant and catering services for poor food quality, poor services during the event. You can modify this format as your requirement.]


The Manager,

Catering and Restaurant Name…


Sub: Complaint Letter for Food Quality and Bad Services

Dear Manager,

I’m writing this with great disappointment that you were failed to provide the quality food and services even after several assurances from your team that everything will be of high standards. It was discussed in detail that this event is going to be of great value for our business as some of the VIPs were invited from the overseas also. (Describe your problems and situation).

However, the management was extremely dissatisfied with the presentation and poor quality of food. We will be escalating this to your higher management as we were not provided the services for which we paid a quite decent amount in advance.

Kindly visit our office tomorrow with your Operations Supervisor to discuss further.



Your name…

Coordinator, (Job designation)

Comp[any/Institute name…