Settlement Letter for Faulty Repair Service

Settlement Letter for Faulty Repair Service

[While there are regular check-ups and maintenance schemes for vehicles, sometimes the vehicles get out of order due to some reason or another. Below briefly describe on Sample Settlement Letter for Faulty Repair Service. But sometimes, due to dishonesty or negligence on the part of the technicians/mechanics, the repair process isn’t properly carried out, and the vehicle is sent back with faults which may lead to further technical snags. To report such a faulty repair service and complain about it, writing a complaint letter is one of the best ways to communicate this issue. You can make changes as per your requirements.]

From,

Sender/Your name…

Home/Office Address…

Date: DD/MM/YY (date of writing the letter)

To,

Receiver name…

Service Company name…

Subject: (Purpose of letter writing – Complain for Faulty Repair Service)

Dear name of the receiver),

This letter is regarding my Honda City (vehicle type) that was sent to you for repairs on (date). (Describe in your words).

(Mention the car number and the problem it was facing for which the vehicle was given for repair). (Describe all about the required information).

(Mention what you noticed after the vehicle was taken back from the garage stating the repairs were done). (Describe your actual problem).

I am disappointed with the service and would not wish to come back to the garage if the right solution is not given to the problem. (Cordially describe your greetings and requirements).

Looking forward to your reply.

Thank you,

Your name…

Home/Office Address…

Contact info. and Signature…

 

Another Format, [Email Format]

From: sender mail address, name.adrf@email.com

To: receiver mail address, name.hfjk@email.com

Subject: Improper Vehicle repair

Dear (name),

I recently dropped my vehicle (name and model, e.g., Hyundai i40) at your garage for brake repair and car paint. (Describe in your words). Since I have been your customer for a while now, I did not take a test drive but just drove away with the vehicle as I was told that the car is repaired and there are no brake issues now. (Describe the actual problem and situation). As I was driving back home, I noticed the brake was not working properly, which made me notice that the repair wasn’t done. This is a serious matter because brakes are essential.

Also, when I checked the paint, I found a few corners that were left unpainted. This is something that was not expected from your “reputed” garage. (Describe all about the required information). I would want you to fix the issue at the soonest by picking up my vehicle from my home and also dropping it back. (Cordially describe your greetings and requirements). While the car is in the garage, I would want a vehicle to drive to and fro from work or anywhere for all the time the car is in the garage.

Expect a positive reply from you at the soonest.

Thank you,

Your name…

Home/Office Address…

Contact info…